Ministry of Social Development and Poverty Reduction
23 Reviews
- Thursday9 am–12 pm, 1–4 pm
- Friday9 am–12 pm, 1–4 pm
- SaturdayClosed
- SundayClosed
- Monday9 am–12 pm, 1–4 pm
- Tuesday9 am–12 pm, 1–4 pm
- Wednesday9 am–12 pm, 1–4 pm
About the Business
Access income and disability assistance services - Province of British Columbia | You can access income assistance services online, in-person or over the phone.
Contacts
Call Us
+18668660800
16088 84 Ave #101, Surrey, BC V4N 0V9
Hours
- Thursday9 am–12 pm, 1–4 pm
- Friday9 am–12 pm, 1–4 pm
- SaturdayClosed
- SundayClosed
- Monday9 am–12 pm, 1–4 pm
- Tuesday9 am–12 pm, 1–4 pm
- Wednesday9 am–12 pm, 1–4 pm
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Joel C. W. Mayer
14.10.2023
Ministry of Social Development and Poverty Reduction
this social assistance office is by far... in my opinion... the least unpleasant to utilize (in comparison to the Whalley, the Newton, and the North Delta locations, respectively). as with all of the aforementioned addresses... I've become accustomed to and always know that the government bureaucrats always operate on what i can only describe as the hurry up and wait" system. this is nothing new... BUT the line up here are a great deal shorter and waiting times not nearly as long. also when lined up outside an added bonus is the undercover area in which everyone stands"
Steve Sharma
08.10.2023
Ministry of Social Development and Poverty Reduction
I went to this office to help one of my friend. I was surprised at the rude and unprofessional customer service of the place. The client's are made to wait outside the office in cold weather whereas the security guard sits on a comfortable seat inside the office. The Security Guard rudely forces the client's to stand outside in cold weather while he enjoys the office warmth. I requested to speak with the staff to apprise them of the situation. The staff was unprofessional and told us to wait outside to apply / get the benefits. A very frustrating experience.
Harjot Walker
28.09.2023
Ministry of Social Development and Poverty Reduction
Im on disabilty and they treat me like im on welfare. Adding to my anxiety. Very poor communciation. If i had a choice on which location i would go, it certainly wont this one or newton. Langley one way more understanding. And know the differances
emmy anderson
25.08.2023
Ministry of Social Development and Poverty Reduction
what an absolute joke. waited for 45 minutes only to have a belligerent asshoel walk in and cause a scene, receiving service immediately. nobody even acknowledged my existence while I was in the office. do better.
Donya Rad
24.08.2023
Ministry of Social Development and Poverty Reduction
the service here is TERRIBLE AND UNPROFESSIONAL. PEOPLE like this shouldn't be here to assist" those in need/help. JASMINE working second booth today at 11am-12pm was incredibly rude
Jaison McDonald
20.08.2023
Ministry of Social Development and Poverty Reduction
They make you wait outside in the cold even when there are only 3 people in the waiting room that holds about 20 people . The only reason I see for this is that the staff feels rushed or pressured when they can see the people waiting. I cant see any other logical reason for it. The lines are usually shorter here than any other office so that is a plus.
Care Elise (Tea Crazed)
23.07.2023
Ministry of Social Development and Poverty Reduction
I've been here a few times to help friends pick up cheques and submit their information. They make clients wait out in the cold when the waiting room is more than half empty, there are a lot of moms who end up here with their babies, and the wait can be more than an hour, but there isn't even a change table in the bathroom. Staff contradict each other's information. At least this is a quieter office...
Brad Lacey
20.07.2023
Ministry of Social Development and Poverty Reduction
Staff tries the hardest to keep up, but not enough staff to streamline check collection day! I have been to this office once and it is not disability friendly for someone who needs to spend the least amount of time at the facility. Person with disabilities need an in and out experience.
Lexie Lexie
18.07.2023
Ministry of Social Development and Poverty Reduction
Where does our tax dollars go? they open at 9 close at 12 for 1 hour for lunch and close for the day at 4 .There are only 3 Ministry workers for the 50 to 60 people waiting outside.Surrey is on of the largest community's in BC and this one of there main offices WHAT A DISGRACE no wonder there is mental illness and homeless.
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Map
16088 84 Ave #101, Surrey, BC V4N 0V9
Ministry of Social Development and Poverty Reduction