London Transit Commission

Horrible, inconsistent hours of operations, and inconsistent bus routes that are poorly maintained and up-to-date leaving you standing next to a stop at times with no busses.Recently my final straw was when my monthly bus pass expired on the 31st and needed to go home after my shift the time being 12:09 on the first. I asked the driver if I was still allowed to embark. if not, I'd gladly take an Uber home. The driver said fine, closed the doors and drove. Amedetly started yelling and causing at me for the past 2 stops then I asked to just get off the nearest stop and apologized. I felt incredibly humiliated as he didn't stop cussing at me until I got off.I can say I sort of sympathize with him being irritated, as a Mcdonald's manager I can partially synthesize with many out-of-hand situations on a shift. But this does not excuse the degrading harassment I had to injure a simple no from the beginning would have suffice. Dumping all that frustration on me is not appropriate. With the yelling, I barely said anything I didn't feel safe at all. all for a bus pass I'd renew the next day.If this is how they operate and treat their guests then I'm sure it won't be long until another more appropriate company takes over such as Presto. Let me know when they come, until then I feel safer without using the London transit commission. I will not be renewing my pass!

The staff here are very quick in assisting. I went to buy a smart card. It took around 2 mins to get the job done and staff is patient in providing info

rainstorms, snowstorms, ltc will leave you stranded in it all! i have had drivers close the door on me in minus degree weather, drive away (ahead of schedule) from me in pouring rain. i can always anticipate that when it's severe weather i'm going to have to brace for the elements for an additional 10-15 minutes because the scheduling is always so off. it's always frustrating to be waiting forever on the next bus- but even more so in severe weather- especially when all busses are 10-30 minutes behind the times scheduled on their LIVE apps. today in the snow storm i got ghosted by all the busses on my route. i understand busses being cancelled because of weather, but why is there no updates at all to their site and live scheduling? overall, the main critique would be for ltc to be accurate with its scheduled times.

Worst transit system ever. I have lived in several cities, but no one can compare to London for its incompetenceWhile there are good drivers. Many drivers are rude. If they see you running down street they will smile at you when they drive off. If they have to pull aside to pass time they make sure it is a far as possible from a transfer pointAnd customer service. Well I think %95 percentage of this department should be fired. If you want to find out about a late bus. They will tell you you missed it and hang up on youThus, it is what baffles me. You would think as people pay for service, they would expect buses to operate. Apparently, they think riding is a privilegeUpdate January 11Last week I ran in front of the bus as they won't stop if they see you running for the bus. Today, the same driver tells me I ran on a red light, and that is why he didn't stopWhen I called the main office, they gave me the impression that rude behavior is OK. Rude behavior is never OK

LTC must stand for Late Transit Company because these buses are never on time.. I understand these drivers are dealing with traffic and have to work lunch/bathroom breaks into their routes, but constantly running 15 minutes behind and then just skipping a route to ensure they’re on time for the next route, is just not acceptable? Surely LTC is aware of this TERRIBLE system??

Had to give 1 star to rate....This place has the MOST ignorant staff aroundBeen standing over an hour waiting for the 10 today from 300 to 430 without 1 active Highbury coming by.Called London Transit when 2 off duty busses stopped ... according to her that 1 was a 10 but was 20 min late , SO YA SCREW THE PUBLIC OVER !THATS LONDON TRANSITS TRUTH OF SERVICE RIGHT HERE !

Such a horrible company!!!! Only one kind of public transport in London and company no putting any afford to make transportation nice for people.Sometimes buses just not coming and you can not find any signs on stops about it. Sometimes drivers just stopping in the middle of route to get coffee. But most annoying it’s schedule, you can wait bus one hour or more.I have no idea why in 21 century we have such a horrible service and I don’t know what should happen to change it.

Waited around 30 minutes more under sun today for 16 number bus at Adelaide at Windermere 89 stop. The great bus finally appeared ( I respect it has to face traffic and other so many issues) it then slowed down and stopped ahead of the bus stop area and when we were approaching towards entrance the driver suddenly drove his bus without letting us in.May God give that driver all what he/she wants in their life.I am writing this review from 19 number bus, the driver of this bus left the first corner (hasting) he had to turn from and then took turn from ahead and may his almighty save the patience of those who are waiting in the bus stop which this bus just left.Carelessness at height!

I just experienced very frustrating behaviour from the bus driver (bus no 17) near argyle mall. He just shut the door and drove away even though i am right in front of him. I don’t know what are the rules they have but thats not how it should be. Very disappointing.