Sherwin-Williams Paint Store

Very friendly, knowledgeable. Interested in helping you save money where possible. They did not try to sell me the most expensive paint but offered me a solution to what I wanted at a better price. In the end I went with my first choice and they happily helped me out. The paint color I chose was from a different store and they matched it perfectly. Also I like their paint. It is easy to work with. I've bought paint elswhere that was horrible to paint with

Great quality paints and stains. Super nice helpful staff. Their 40% off sales make their exceptional products cheaper than the big box stores.

Customer service, experienced knowledgeable staff good product. 2 years ago I gave them 5 stars. However, recently I haven’t had the best experience.It’s not that they have a bad product or they’re rude or don’t try to be professional. It’s the fact that they bombard you with a series of questions that no amateur painter would know and don’t offer a resolution. So you feel stupid and embarrassed and frustrated. So my last couple of visits I’d give them a 2-3 star rating for this factor. Seriously, although they had smiles on their faces I could feel them rolling their eyes the more frustrated I got. I took my business elsewhere where they were actually helpful and took the time to teach me what I needed to learn when they asked me questions I didn’t know the answers to.

Blew me away.You want to use this paintHybrid paint was recommended.Looks like oil, but washes up with soap and water. 15 yr guarantee. Amazing stuff.They did a colour match, I'm a printer so I know colour, they were spot on. And the paint was 40% off to boot.Definitely will be back.Lady staff member was very helpful.Forget those box stores, can you even find help there.Support local ownership.

Awesome experience at S-W in Courtenay last week! Skyla spent so much time with me to help me pick out just the right colours. Extremely personal service!

Very friendly and knowledgable staff willing to help with all your painting needs. Phil and Alun are wizards!

Thank you a million times for taking the time to listen and to help me with my project!! From getting me the best option in paint, to helping me with everything I needed to do the job! All this with genuine kindness and interest!! I'll be back for sure!! Great customer service goes such a long way! Thank you!!

Friendly staff. We ran out of paint half way through painting the exterior of our house. They honoured the sale price I had purchased the original batch of paint on, which was a huge cost savings. Thanks again!

Alun is absolutely phenomenal! Always friendly and helpful, and goes above and beyond with customer service. The paint is excellent too! :)

The entire team at Sherwin Williams is very knowledgeable about their products and the suitability of each for particular applications. Customer service is excellent and the quality of paint is superior. I have painted with lots of other brands and will never go back to any other. The performance and durability of your emerald line is stellar.My wife and I own an electrical contracting business here in the Comox Valley and we confidently recommend Sherwin Williams to our customers. We work hard to give great customer service to our clients and we know that our clients will always receive great service and a top quality product at Sherwin Williams.