Pest Doctor

The good: Very friendly and knowledgeable staff. The bad: I booked a time for someone to come do an estimate, and explained that I had to book the time off from our home-based business to accommodate their large time-frame of 'between 1 and 3pm'. Then I got a call saying the technician had a cancellation and might be able to come earlier, so now the time frame is between 12:30pm and 3pm. Then on the day the estimate is supposed to happen, I get another call saying the technician can't come any longer and wanted me to re-schedule on another day. I have lost out on a half a day of revenue because of this inconvenience, and certainly wasn't about to take another portion of a day off and potentially lose more out on more revenue. Would not recommend.

Richard and the team are very professional and very good at what they do. They helped us last year immensely with a new property we bought. When we thought we had another he stopped by and advised us we did not. So very professional.

1 of the only places that has a guarantee on carpenter ants

The Pest Doctor team helped with my carpenter ant problem -- excellent people and services. Thank you!

Rang twice, straight to voicemail both times. Went elsewhere

Very professional, courteous, and accommodating for our busy family schedule. Thank you!

Very hard to book. Requested pictures, and then booking times just for a quote on 3 different days in time frames of 3 hours. Quote was almost double their competitor, whom was available to do the job within 2 days. Really nice staff, but I wouldn't recommend.

As a residential Property Manager for 6 years in the Nanaimo area, I've had the opportunity of hiring various extermination companies for all different types of pests on a frequent basis. VI Pest Doctor quickly stood out as our go-to contractor by providing excellent service with high standards & competitive prices for our investors. I would highly recommend VI Pest Doctor as my #1 choice.