Jean Coutu

Go anywhere else for your prescription. Never ready on time even after calling 48hours in advance. Brother had meds to pick up today, called Friday, then called at noon, nope not ready, they took almost 4 hours to get 1 scrip done, then 2 hours later the other one is finally done as well. I've had instances where they only fill half the prescription and I have to wait over a week for the rest. Just trust me, go elsewhere unless you like being given the run around and having to come back multiple times for 1 purchase.

Quick in and out. Great pharm techs and pretty well priced products. Only critique is the Cashier took a bit of time at the checkout but that happens. Overall good experience

I've picked up my meds here for years and never had a problem. Bilingual service, competent staff. You can even get your passport done here.

In the last year I've seen this store go down in terms of customer service. The store seems to be totally disconnected from the pharmacy...very little communication there. The products are often not available, and when trying to order, it is total chaos... Not impressed with the new management...

friendly staff, Mr. Sam is the best.

The owner Sam is fantastic, great service.Staff is friendly and very helpful

The hours state they close at 6pm but they closed at 5, I drove over 30 mins to get there to find this out. It's also not posted anywhere including online. I asked about this and they said covid". As well as they owed me medication from a previous time and did not add it to the order when I picked up the prescriptions for a second time. Now I have to return for my third time because of this. Very unlikely will I be dealing with them again and will pass on the message to family and friends to change pharmacy."

This place is a good pharmacy. The kids cannot be blamed for not knowing everything as some reviews suggest they should. The way i see it, if everyone in there was a doctor, a bottle of advil would be $300.They are kind people, well trained staff, kids with good manners and work ethics. Well stocked, reasonably priced. Clean.Fully satisfiedI will shop there againI do recommend this place

I was there first thing 1 morning after they had stocked a faced the shelves my son was sick with the flu and i spent 20 minutes reading the boxes and figuring out the costs between name brand and pharmacy brand when i got to the cash the 1 I chose rang thru for $5 more than the shelf price. So i spoke to the cashier and when i asked to speak to the manager she and another staff both made tge same claim i must have grabbed the wrong one or another customer did it....it was 8 am i was 1 of the 1st customers in the store so i spoke to the store manager and he refused to do anything accused me or another customer of moving it however it was in a spot with no open room and it was upon going back and looking completed filled to 2 wide and several deep had to be about 7-10 cardboard pkgs deep and everything in that section was full too indicating his employee facing and filling made the mistake the Store manager was rude and condescending i couldnt believe the way he spoke to me. I am a single Mom on a budget and was not only disappointed in the way i was treated after spending 20 minues choosing but appalled by his attitude. I had recently started doing quite a bit of shopping there

I go to Jean Coutu every few weeks to pick up my medicine. I have always gotten really good service until today when I called and dealt with the pharmacist name Kalid which was insulting and rude to me just for being a person in need of her medication. I needed the narcotics that I have been taking for 10 + years and he started to talk to me rudely and telling me that I wasn’t allowed and whom ever would have allowed to lend me meds for 1-2 day in the past for me not to go in remission was not fallowing procedures. And that he wasn’t going to do that while yelling at me and then proceeded to hand up the phone on me. When I called back to complain to the manager about this treatment because how am I to know that the other pharmacist that were giving me meds while we were waiting for the renewal fax fo come in weren’t supposed to do that. But the supervisor that said that all managers that weren’t available and that she couldn’t help me and that her name was Emmanuel but as soon as the Pharmacist started yelling at her in the back she started yo be just as rude and as condescending to me as the pharmacist. This kind of customer service shouldn’t be tolerated. And I am a very sick person and I have been taking a lot of medication for 10+ years and have chosen to deal with this establishment and even drove out of my way to continue dealing with them. But that stops now if your company can’t respect me after I spend $1500 a month on just meds then you don’t deserve my business and you don’t deserve anyones loyalty….