Bestech

Had a good experience here. Took my 7 year old LG 32 TV in

Sunfire HRS-8 subwoofer had an issue with volume control and hum when not in use. Paid diagnostic fee when dropped unit off and was advised that it would take about a week to service it. Approx 1 week later was advised that some of the required parts are obsolete, but they replaced some capacitors and unit was ready for pick up with no outstanding balance. Plugged the in the sub at home and the hum was almost inaudible.Professional service, friendly knowledgeable front counter staff.

New Samsung QLED TV was running into an issue with the picture, showing a dark unlit corner of my TV. After contacting Samsung, they set up a service ticket through Bestech and within 48hrs I received a call letting me know they had ordered a new panel and would schedule a time to fix it. Within 2 weeks Bestech was out at my home (in strathmore) to complete the service ticket. Within 15mins and a few jokes later, the TV is as good as new.

New to Calgary and found BesTech on line. Was having all sorts of trouble with my ancient technology (VHS player). Lockwin in the office helped me on the spot with several encouraging DYO suggestions, and arranged for a tech (Ken) to come to our home. All issues promptly solved, with a reeasonable cost for expert knowledge. I'm now able once again to view my 60+ videos! Many thanks guys.

Worked on my CD player with great results. Quick to call me after I picked up the work order as I left my remote at the store. Friendly service too!

I accidently ripped off the power connector on my PS4 when I was cleaning it and replacing the thermal paste. These guys said they could fix it, had fixed previous PS4s, and told me I could bring it in and they would look it over. They had it fixed within a week, they tested it, I reinstalled and it now works great.

Excellent service! I was trying to get the repair/replacement of my broken TV covered by insurance, and needed to submit a statement of repair. These guys had me drop off the broken TV and provided the statement for a fee of $50, but offered to refund the money if insurance rejected the claim for any reason which was unexpected to say the least! They were also great at calling me to follow up on the open ticket when the insurance company was taking their sweet time assessing my claim!

Worst customer experience ever. Zero stars. Old frail inappropriate man picked up TV by himself at the end of the listed service window. On a Saturday. Then proceeds to tell me to call and “grease the wheels” to get my service call filled. Called. Was told my TV might be ready early the following week, even though the “repair” takes an hour. I asked why they picked it up if it was just going to sit around. They couldn’t answer. Finally received a call saying they ran some test and it isn’t fixable anyway. Went to pickup the TV and was denied as it was “to be recycled”. Without a TV for over a week now and they’ve essentially stolen my TV. Never would I recommend this company to anyone. Please beware.

Brought my Nintendo DSI XL in to have a new charging port soldered onto the board as my kids broke the old one. Even though they said they don't do small handhelds, they were confident that they could do a small solder job. The job was done fast and the price was reasonable. The device works great! Would highly recommend