Now Bikes & Fitness

Update: I spoke with the shop owner Richard and he was very helpful and willing to make things right. He followed up with me promptly and was happy to help resolve the situation. Overall he was great to work with. Will definitely swing back into the shop the next time I'm in the area.Original:I'm rather disappointed in the bike fit experience I received here. I booked an appointment with a couple goals, to optimize my fit on my current bike and to get an idea of what bike geometry would fit me best for a future upgrade.Based on their website, the 'guru' bike fit seemed like a great, comprehensive option, which claimed to include:Flexibility assessmentLaser measurements of current bike coordinatesUp to 20 position captures including customer’s existing bike for comparison during bike fitVideo motion capture analysis using body point markersSaddle positioningHandle bar reach and stackBody landmark reviewPower output analysisShoe fit evaluationCleat placementFinal fit output and data storageSummary sheet with exact fit coordinates to modify new or existing bikeRecommendations of bikes most appropriate to your fit coordinatesWhat I received was less than half of the items on the list. No flexibility assessment, no 'laser' measurement of my current bike (he did hand measure), no video motion capture, no body landmark review, no power output analysis, no shoe fit evaluation, no cleat placement.He didn't ask what type of riding I do, which I would think is an important piece of information for a bike fit. He also didn't take my actual body measurements. He asked how tall I am, then typed in generic measurements for inseam and handlebar width (I'm 6', 145lbs: 44cm bars are far too wide for me).As another review stated, it was basically a 'is this position better or worse' session with no consideration for the type of riding I do.The 'recommendation of bikes most appropriate to me,' was, probably an endurance bike

bought a bike online the other day and it was delivered today. Rich dropped the bike off gave me all kinds of useful tips and a really happy with the way things went. very much recommending these guys to anybody I know that’s buying a bike. Great experience And look forward to using them when I need other parts and need more bikes.

I've erased my original review.First the positive event: a mechanic there explained how I should correctly instal the cassette on my bike. I bought both of elsewhere, so thanks!Now the negative experiences. After reinstalling my summer tires, I began to continually get flat or exploded inner tubes. Yes, I know how to install tubes, clear sharp objects and the correct pressure that they should be at. Consequently, I suspected that the tires were no longer serviceable. I returned several times to this store to purchase more tubes and also asked to buy replacement tires. Two times I was waved off: they did not want to sell me replacement tires. Once, some guy looked at the tires and said that they looked good". Then the same mechanic stated that there are "sometimes bad batches of tubes:" Then

A great experience at Now Bikes & Fitness. They helped recommend a great mountain bike within my price range and with more features than I was expecting. Put it together, and spent time with me on the day of purchase to size it correctly, explain the bike, and answer all my questions. I had a great time from start to finish and highly recommend this bike shop for their knowledge and friendliness. Can't wait to ride this summer!

This shop is Excellent. There is a reason I drive from Minneapolis to STP for anything bike related. It is because the mechanics are very knowledgeable and thorough. The team at the front of the store knows about everything from nutrition, to gear, and the latest bikes. If you let them, this shop will be your second family.

It's getting harder to find a small bike shop that isn't generally condescending towards someone who isn't a regular or otherwise in" with them

I had a fairly poor experience getting a bike fit here. It wasn’t very educational and the person was fairly quiet and non-engaging in trying to assist in helping me understand how to get a more proper fit. I get that everyone’s fit is unique, but for the cost I would expect the service to try to understand some basics of your riding with some questioning and educational understanding. It was essentially me sitting on a automatic bike fitter saying “better or worse” than the previous position. If you’re looking for more interactive and involved bike fittings that are tethered to your style, I do not recommend spending the money here.

I've had repairs done there and purchased two bikes from Now Bikes & Fitness. They have the most knowledgeable staff from owners, managers, sales and mechanics. They all know their stuff. They want to get you in the right bike, right size and best fit for your budget. I trust them completely! Thanks for another great experience!!

Ordered a Scott Genius that wasn’t supposed to ship for a couple of months. Lucky for me it came in a month early and I had just found out I had to move out of state for work. They got the bike built right away even though it’s the busiest time of the season for their service department. I got my bike before moving down to Arizona and I’m super happy about my experience with these guys. Thanks to Mike and Blake in sales and the whole service department.

Found the staff to be super professional but also pretty fun. Have had two bikes built by Sam Sam (see the mechanic with the shiny head) and the work was impeccable. Love my new Cervelo R5! Over the fall and winter I did the Tuesday evening Wahoo classes, those were a nice way to stay motivated and use a super nice trainer.