BMO Bank of Montreal

no free parking, almost $3 per hour

everyone is so friendly. i was standing in the line up today, and 2 people came out from the offices asking me if i need help and the teller remembered my name and said happy birthday to me. best bmo branch.

Please avoid the personal banker who named Julie Zhou.She is the most irresponsibleI and impolite person I have ever met.I have received an promotion for 4.85% interest rate in my saving account. Yesterday(January 3th) I went to the Branch to confirm with BMO, one of the lady told me my rate is already exist, I could just put money in the savings account, the system will automatically calculate the internets. But Julie insists that I already miss the offer because I was declined it, and she said she already double check with the head office about it. so I took more than a hour to know that I don't have the offer of 4.85% rate, I only got regular rate at 0.85% in my account, so I had to move money to CIBC which offer better rates at 4%. But today when I check my bank account, my savings account received interests of 4.85% last month. I'm totally fooled by the staff at BMO. and I lose an amountof interest because of Julie's unprofessional.what's more, when I ask Julie can I get her business card in case I might need her help someday, she said no, and she said the reason for no is that I would throw it on the road and cause trouble for her. Is it an interesting reason?I thought the most staffs in this branch are nice and professional, but this experience with Julie changes my thoughts.

Jimmy is the best! I've been seeing him for financial advice for the past several months and he is very knowledgeable, genuine, and kind. I've worked with a handful of advisors over the years, but he has really stood out from the pack.

Surprisingly empty on a Friday noon. I was the only client on my visit. Two tellers were open. Friendly and helpful staff. Free underground parking. ATM available.

Good people here. Friendly solve my problem and answer my question properly and nicely.I was trouble with the charge of 110 dollars cause my student plan they suddenly change to a plan that charge 1.5 when you over the 25 times and charge you all together end this month didn't tell you this Jan.Friendly lady Abby here help me and listen to my problem give me idea to change plan and give me 100 dollar backThen I ask her bout lots of questions but the plan, situation to pay withdrawal and payments.She ask properly then I find out is already out of time of her work time.That's really awful to let over work. And her colleague Nick tell that I realized.So Nick help out with the rest of the problems I wanna ask.What a lovely experience here. Thank you so much!Thank you nick Thank you Abby!But still I wanna say how awful this band doing! Change my plan and all the things itself without telling me text, phone , I didn't check emai but I'm not sure cause bmo always sending some email that my payments. I'm really happy that I got back my 100 dollars but I still serious accusation for this! When I was get my bank card is no limit for transfer and not that plan, but suddenly bring move and being charge!

It’s a wonderful experience with BMO. Julie is so professional and patient. It’s right decision that l do all my banking business with BMO.

It’s my go to branch as it’s close by. Usually staff are very friendly. During my last visit, Summer was very professional and resolved my concern in a very timely manner.

I used to have an issue with my business online banking, Julie did a great job and guide me through the process, I felt relieved and cared. Massive thanks for her patience!

Thank Julie Zhou for her help. We relocated from Toronto last year. She helped us set up the accounts and followed up with us in time for investment renewals. She is professional and gave us useful advices. Her recommendations and helps have made our life much easier.