Global Pet Foods Hintonburg

The good- Decent selection of dog foods. You can bring the packaging back for recycling. I love this.The Bad- I purchased 2 different dog toys here that were not fit for sale.The yellow ball in the pic was labeled as durable. The damage in the picture is what occurred after less than 2 minutes with a 22 lb French Bulldog. 2 minutes is not a figure of speech here. I could see it was pretty much instantly falling apart and had to confiscate it before he swallowed too much.The orange toy is made to have treats hidden inside. This toy lasted less than 45 minutes with my 80lb doodle. He was able to pull the toy apart to get the treat inside.When I took them back with receipt to exchange for another product, I was informed by the manager there is no warrantee on these types of items.There was zero apology or surprise at all at how quickly the items had failed.I do not expect dog toys to be indestructible and last forever. But I do expect them to serve the the purpose they are specifically designed for at least SOME amount of time. These are not supposed to be single use toys.As mentioned, the manager basically seemed very aware of the failings of these items, and the store continues to sell at least the orange one.If she had apologized and made some effort to at least take the items off her shelves so that other customers don't get burned the same way, I would have a different perspective.It was the indifference to the exceptionally low quality of product they were selling that really turned me off this shop that used to be my go to place.

I have been ordering from Global Pet Foods Hintonburg since I adopted my dog in January. I mostly ordered from them online and love their efficient service. I have now gone in a couple of times and the store is adorable with a wonderful selection. Then, they let me know that because of the type of food I order for my dog, and since I order regularly, I have actually qualified for a free box of it. I didn't know this was an option and am OVER THE MOON. Wonderful store and staff, very happy to be a patron and recommend to all pet owners in the area.

Great choices for our hard to please kittens. Healthy varieties of cats foods and cool toys. They even had a big litter box big enough for our guys

The team is great. My cat needs special food and they always save me with rabbit can food from Koha. Great job!

I can't say enough good things about this store with their super friendly, knowledgeable staff. They take the time to listen and understand your situation before they recommend any products. I visited both Global Pet Foods and Pet Value next door and had such different experiences: Pet Value was pushing products that I didn't want or need and didn't once offer any suggestions that didn't involve purchasing a product from them. Global Pet Foods staff took at least 15 minutes going through my options (positive reinforcement, reacting to cat fights etc...) before recommended a product.Highly recommend! Thank you!

Great staff and quite a large selection of pet products, given how narrow the store is!

This pet store is absolutely superb! The staff is extremely knowledgeable and always give great recommendations. Especially with the new measures in place, they were extremely helpful and accommodating. I cannot express enough how grateful I am for them being so kind and accommodating.

Came here with my mom to try to find a food that my cat could eat base on the vet’s advice. She was very polite to explain us which one to try. She had great knowledge about cats and common allergies.

The staff are great! Very knowledgeable and empathetic towards our poor sick puppy. They listened to our concerns and helped us choose items that met our needs.