Kal Tire

The price suddenly became 4 times more expensive when it came time to pay, explained as they charge by the tire to rotate. No one ever did explain how you could rotate only one tire tho. I absolutely could have done this myself for free, so maybe I should thank them for teaching me not to throw my money away on their overvalued labor.

Left grease all over the drivers door.Left the back window open then parked the truck at the back of the garage where I couldn’t even see it. There were plenty of spots out front too. Price was good

I brought my vehicle in for servicing. Upon receiving back, I noticed 2 large scratches on the driver's side. They were both in close proximity to each other. The 2 scratches were deep. You could tell they were fresh because of the sharper feel. No dirt build-up and linear shape.I notified management that one of their technicians possibly scratched my vehicle. I mentioned that the damage wasn't on the vehicle prior to the appointment. Management assured me it didn't happen in the shop and said his technician is very trustworthy and has been with kal Tire for 5 years. Claiming he would have owned up to it. He went on saying that if it happened, it would have happened in the parking lot from another vehicle. If that were the case, there would have been paint or scuff marks from the other vehicle instead of 2 separate scratches. They refused to look at their surveillance in the shop or parking lot to prove me wrong. Isn't that why they have cameras in the shop. For liability purposes? I understand people make mistakes and maybe he didnt realize he did it and thats okay, but he couldnt even give me the benefit of the doubt and check the footage? I felt like the manager was rude on the phone and was being condescending towards me. Kept regurgitating the saying you know what I mean"? Implying I don't know what I'm talking about.Bottom line if you get this tire service shop to do any work

Michael at the 8th street location was absolutely amazing! Greeted us immediately as we came in and got us looked after quickly. Highly recommend this location.

Heading out of town for an event and discovered a nail in the front tire....what was I to do? Call your local kal tire store. They got us in right away, not too much of a wait and got us back on the road. Reasonably friendly staff who were more than happy to keep us rolling. Very glad to have a store that will get things done quickly and for a reasonable charge.

No customer service here. A friend bought tires here couple years ago. This winter they started cracking. She went back and the guy here told her that’s normal?!? After 2 years?? He wouldn’t do anything for her. So she went to another tire place and they sent them back to the manufacturer and she got a credit.

The TPMS light on car came on during my drive from Winnipeg. I dropped in on June 5th afternoon without an appointment: Elton Flores arranged for Michael to check the tires/pressures and sorted out the issue. I am very grateful to them.

I was on holiday and had a slow leak in my tire. There was a Kal Tire right around the corner from where we were staying, so we stopped in to ask if they could take a look at it. They could, they did, and my tire was patched quickly, and at a very reasonable price. While I was there, a super personable and knowledgeable technician educated me about winter/all weather tires, and now I know exactly what I need to purchase when I get home. Terrific service, I would absolutely recommend them.

I like being able to book seasonal tire changes online, that Kal Tire sets specific appointment times (rather than whole days), and honours those times, and that they text when done. Simple and efficient. And the follow up report with specific tread depths and brake pad thicknesses are great.