Beauty Supply Outlet

The staff was not very friendly and I felt rushed. They were somewhat pushy at selling things to me as well. Nice clean place but did not enjoy my shopping experience here.

I went to BSO and got the 65.00 dollars package. The package comes to 73.00 after tax. The current stylists is friendly but not competent at her job. There was hair dye on my neck, ears, and all over my face. When I came back from my visit, I ran my fingers through my hair and there was wet curls at the back of my head that she forgot" to blow dry (I looked like a mushroom because she did not take her time). When she was blowdrying

Been looking for a very compitent stylist for 6 yrs. I'm very fussy about my hair and great news, I've found her at last....Christine at Bso St.Catharines...did exactly what I asked for and I'm ecstatic...friendly personable and the best hair wash ever..felt so relaxed and trust in her immediately..will stay with her as long as I have hair to do....ty Christine

I had gotten a free sample of a product a few months back. I loved it but I lost the package. We couldn't figure out what product it was. Then the sales lady, suggested that I smell a few products to see if it triggers anything. I actually did and I purchased the deep conditioner. Unfortunately, I forgot to ask her name but She knows who She is. Thank you for your brilliant idea! 5 stars.

Ok, they gave my daughter the wrong hair products

good place to get professional hair products at a fair price

This is the most variety beauty shop out there. They have such a large selection, I had a hard time selecting one thing only. The staff really knew their stuff which always helps.

As a Business owner I must say that I am thoroughly impressed with my hair. I put my faith in Michelle and gave her free range on what to do. The finish product was stunning. The amount of highlight and low lights set of my natural color in my complexion. I came there looking drained and came out beautiful. The colour has lasted and is still going strong.My hats off to you Michelle..

I purchased the one and only type of travel blow dryer this company carries. When I used if for the first time I realized that the nozzle was fixed. As I have arthritis, its difficult for me to use. Upon me returning it to the shop for my money back, I was told by a rather snooty sales associate that their policy does not refund only 'in store' credit. I usually don't shop at this type of shop. As I am recently widowed and was not totally focused nor did I pay attention to the sign on the cash register when I punched the item explaining the shop return policy. However, when I purchased the item I did ask the sales associate if I could bring back the item if it was not suitable and she said YES however, neglected to let me know that it would only be for an 'in store' credit. I am retired and on a fixed income not this shop has $57 of my money they are holding with no interest. I reached out to the corporate head office and they looked into the matter and asked the owner due to the circumstances if he would consider a one time kind gesture to refund my money as I had to go and purchase another travel hair dryer and he denied the corporate request. The owner of this shop must be a very cold and heartless person not to honour this request. I will NEVER shop there again after I have used the 'credit note', I have no idea how long this will take me to use up.....VERY DISAPPOINTED with the way this shop owner does business, I WILL NEVER SUGGEST THIS SHOP TO ANYONE.