WFCU Credit Union

Text to enter the line, very easy(if you choose to). All the staff have always been helpful and informative.

Bank that’s closed on Saturday ridiculous establishment also horrible customer service don’t plan on keeping a account with such a poorly ran bank…Minus 5 stars if I could

This bank is always fixing the Lasalle locations mistakes. I honestly can’t see why they have a lower rating. Sure the hours arn’t the greatest and the wait is long but it’s a prime location that’s going to happen. Overall I love this location and it’s the only reason why I havnt left WFCU.

I paid a $2000 fee just to get my mortgage out from this institution early because of the terrible customer service. (100% worth it)

Waited more than 20 min to see a teller. I was told it is the luch time and I have to wait .

If I could give this bank negative 5 stars i would. I have had nothing but trouble from the moment I moved to this bank two years ago. The hours are brutal. The staff is moody at best and have no clue as to what they are doing! I asked for a bank draft once, only to find out it wasn't for my account! I've called the after hours help with a missing deposit and only got the run around and to this date no one has returned my call, its been almost a year! They had given me a debit card on my first day, I've had two replacement cards because it doesnt work anywhere, i still can't use my debit card. And finally today I've had it, I went to do my taxes only to find out that I owe money. Apparently, when I went to the bank to pay back a government discrepancy the agent" that was working at the bank sent it to the wrong place. I could tell she was unsure what she was doing so I asked her to check with someone else

I've been waiting for a call back from someone named Vince. I've been waiting weeks. I never got that call back. When I went back in I was offered no business opportunities as far as lending goes or for anything else really. ATM access locations also seem scarce. Any savings you get on account fees will likely be negated by ATM fees when you need to access your money through common ATM's from major banks. Perhaps I'm missing something but I guess I will be sticking with CIBC and TD, which do have ATM's everywhere. I was really wanting to like credit unions, too bad they had little to offer.

They have always been friendly and efficient. They do banking different with no lines. Always made it easy for loans and mortgages because when your a member for a while they go by your past history with them. Great bank.

The worst place to deal with for business. Simple things are not simple here. They do not care about remedying any issues. I would give less stars if possible.