Club Piscine Super Fitness / Centre de liquidation

The installer from last year installed the pool crooked, said was going to come back to fix it never did. Also put too much cilicone on or neir the valve this year couldnt even move it.The installer last year said would help with that, but when i call club piscine i never get to speak to anyone. Just the same receptionist that doesint care an transfers you. I always get a voice mail. The voice mail is fine but CALL YOUR CUSTOMERS BACK. Its been 3 weeks. Still waiting on a phone call, i left 3 messages. Now i will have to pay 450$ out my own pocket to fix a valve issue club piscine made. Oh and my pool did cost 9000$. Thank you club piscine for the worst service. For my home I will go to TREVI i hear the service is WAYY better. Seriously the install service is horrible the manager in the store was rude as well for some reason when i went to return items. Go anywere else thats my advice.

Bad serviceI’ve bought an above ground pool ten days ago. They delivered the boxes to my place after 6 days and the technician called me for installation but I told him that I will call him later. Two hours later I called him to have an appointment for installation and since that time he didn’t come, he told me that he’ll call me Sunday but he didn’t(I guess he was lying to me cause it is Sunday). 4 days I’ve been trying to contact him on his phone but he doesn’t answer even after leaving many messages in his voicemail box. They took the money and now I have to run after them. Irresponsible place with very bad experience from the first time I deal with club piscine in Laval (Curé-Labelle branch).Not recommended

Huge location. Got my pool pump here and very happy

Went in to have my pool water tested and was told they wouldn’t do it today because they were short staffed yet there were no other clients in the store and at least ten employees standing around watching this guy speak rudely to me and walk away as I simply asked why they couldn’t help me. It’s one thing to not be able to help, but there’s no need to be rude or agressive about it.

Ok, pricing are higher for pool parts then other 3rd party places.

Was expecting lower prices, this is advertised as a Liquidation Centre after all

I bought a table and 6 chair last June. I spent over 3k on a couple of other items as well. 3 months later i called and spoke to one of the “directors”Regarding the wood finishing on the a small portion of the chairs, they told me the store is closing for the season and to call in the spring.Called last week and I was completely disregardedsaying it was my fault :-/ that I didn’t maintain it properly after less the 4 months of use. The storeDirector which is more of a used car salesman was incredibly arrogant and disrespectful, wanted to hear nothing of it. I strongly suggest to use caution when shopping there. They don’t care about you as a customer at all.

Well service at this place is disaster!! attitude towards customers is unacceptable to be treated like criminals , I purchased a new Polaris robot 4 days after is not performing well in the size of my pool and tje cable always twists. The answer I got for him is to only speak French to him acted arrogant and told me to go home and take a video to bring to him for proof of what .I am 61 years old and suffer with my back I bought the machine to help me . Chomedey is surrounded by Greek population

Loooooottt of stuff, but liquidation" sould be a longshot. Few things in good promotions but mostly regular Price for a good Chunk of the store."

I bought a pool in this place and since the installation it has been a nightmare. I sent this store 7 emails ,no reply. Their customer service do not take any calls, there is a voice message saying to email, but no one repllies. I contacted the director and he said to email the store. Which I did and again no replies. I found my self with a broken pool stairs, a noisy filter and leaking. I am sharing this experience because I do not wish this to my worst enemy.