Shoppers Drug Mart

Pharmacist took my prescription. No one else in the store. She answered the phone constantly and was not efficient or caring that I was there before her long list of phone calls. Really bad customer service

Was just there to buy some otc medication. The cashier followed me down 3 rows and then when I went to pay at the self serve I turn around and he’s right behind me again. I’m surprised he didn’t follow me out to the parking lot. Don’t your cashiers have anything better to do like cleaning or maybe stocking the shelves (instead of stalking the customers). Maybe you should take out the self serve and move the cashier to right in front of the door and maybe you could bag search everyone. I have never felt so treated like a shop lifter before and I have never stolen anything. I used to like your store.

I always call in my prescriptions and everyone is very friendly. Today I spoke with Igor who was beyond helpful. He wanted to ensure my medications were working well for me. Thank you, Igor, you are a wonderful gentleman and a great pharmacist. Have a wonderful and safe Holiday Season.

will not be returning to this pharmacy. after my mom, sister and myself getting our prescriptions filled here for more than a couple years now, i have decided to move pharmacies. Had nothing but great experiences with the staff at this pharmacy, specifically igor, he has been so helpful for me these past couple years, goes above and beyond to make sure your needs are met and you are taken care of. on the other hand, i’ve not had a great experience with the older bald gentleman pharmacist. he was rude, very arrogant and didn’t seem to care about me or my medication needs. tried to explain to him my situation and basically told me there was nothing he could do after i told him my situation. although i have had great experiences, lately i have not. leading me to switch pharmacies. i feel terrible leaving a pharmacy who has done nothing but good for my family these past couple years. but due to recent staff members and new experiences , and the disrespect i have been getting, i will not be returning.

Bought $110 worth of product, checked myself out at the self check out and used one of the bags provided, as I go to leave the cashier barks at me “did you pay for that bag?”Why didn’t she say that before I finished my transaction? Shouldn’t she have been watching? There is no sign.. Also, I just bought $110 worth of stuff and had to do your job and you’re going to BARK at me about a bag that probably cost two cents.. talk about zero customer service.Also you might want to tell your employees that it isn’t professional to complain about their jobs out loud to other employees while customers are right next to them, so unprofessional.I will think twice before coming here again.

Went to the Pharmacy today, customer service was great so nothing to complain about there. When I was finished I was picking up some Advil and throat lozenges and went to the self checkout. I noticed next to me at the other self checkout there was a black man checking out. There was also the cashier standing right next to him and I thought that was odd. When he left I was still checking out my stuff and the cashier came up to me, her face got very close to mine… I was wearing a mask because I was sick so that made me uncomfortable to begin with and she said “I thought he was going to steal… that’s why I was standing there, I was watching him”. She continued on about how he was on his phone for to long blah blah blah. Going on the whole time as I am trying to check out in peace. When I was finished I called her out for racial profiling because that is exactly what it was. I didn’t see her hovering over my shoulder (I am white). What she did was not right and in my opinion she should not be working there anymore. Also, who complains about other customers to customers?!?

Truly not a good pharmacy. They are extremely slow, they do not answer phone calls, and they get upset if you require any medication to be split if you don't own your own pill splitter. Avoid if you can.

I went to the minor illness prescription clinic" today as a have a really bad bladder infection. Igor was a great pharmacist to deal with. Was very helpful and gave me a prescription to help me get relief. Thank you Igor for your help today. I appreciate your knowledge

The front end cashier Susan is so rude and ignorant with customers. I dont understand how she hasn’t been fired. I have had a run in with her on a few different occasions, now i avoid going to that store all together, your loss.