The Mobile Shop

Reena was awesome; if considering any carrier - especially Public Mobile, come here and avoid any other PM carrier in Orillia. Thanks!!

Overall very good experience with the staff....especially the store manager prabhjot singh helped me out with a really good deal on Iphone 11pro max. Would definitely recommend this mobile shop to others.

When I visited their Orillia location they told me at the point of sale that the cellphone case I was attempting to buy was going to cost more money because the displayed sale price was incorrect. When the employee at the register contacted the manager I was told they would not honour the indicated display price. This was a surprise as I have never encountered a business in Ontario that hasn't upheld and strictly abided by our consumer protection laws in this province. Hopefully they read this review, modify their business practices and I am forever alone in this experience going forward. I highly recommend that if you buy from this location please carefully cross reference the prices they show online, in store, and on your final receipt.(Review edited for better clarification and +1 star increase)

If you want to save money and get a good deal on a phone

Store Manager Prabhjot handled my issue very well and guided me in right direction. I had freedom mobile but it didn't work well where I live. He provided great service and convinced my to get s20 phone with his great skills

The worst place for customer service and phone plan information. Staff are not trained and do not know their products. They referred to phone care centre which do not help. Very BAD service. Refuse to continue with such BAD service

Prabhjot was fantastic helping get me and my wife's phones moved to a new carrier and got me up and running with a new iPhone. Thank you again - great attention to detail, clarity around the rules, and options presented helped me make the best decision. Thank you, Prabhjot.

Stupendous customer service and satisfaction.

My husband and I love the excellent customer service at The Mobile Shop Orillia. We have been customers for many years.