New Hope Hearing

Lisa and staff always provide the absolute best care possible for Jack.Cannot imagine how we'd have gotten by without her expertise and attention.Thank you Lisa & staff!

Lisa was very patient, helpful and knowledgeable during my consultation and hearing test. She made me feel very comfortable asking questions. The reception staff was super friendly and welcoming. The products are high end with a great warranty.

Very friendly and caring staff. Lisa will only have your best interest in mind and gives you the quality time you deserve. At New Hope Hearing you are treated like family!

Lisa Simmonds provides very professional and compassionate care. She takes the time to communicate with her clients. Her commitment goes above and beyond what is expected. I highly recommend New Hope Hearing to anyone having difficulty with their hearing.

When describing New Hope Hearing Centre owner and staff the word that comes to mind is fantastic. From the moment you step through the door until the time you conclude your visit I truly believe that you will be very happy and satisfied with the service that was provided. I have been dealing with hearing centres since the early 1970’s and New Hope since they opened for business in 2010. In My books Lisa and her staff are Number 1 in my book. I have been to others in Cambridge and none compare to New Hope Hearing. So if looking for a fantastic place that is caring and knowledgeable New Hope Hearing is the place to go. So go check them out you won’t be disappointed..

I decided to get custom ear plugs for sleeping. Staff were great taking the moulds. I picked them up yesterday and slept great with them. It was a bit hard getting them out this morning as they have a perfect seal. The db rating is better than the standard plugs and cylinders (29db). Would recommend this store and am happy I decided to go with custom plugs. No more waking up and looking for plugs that fell out during the night!

EXCEPTIONAL SERVICE.WE ARE A FAMILY THAT HAS HEREDITARY HEARING LOSS. 4 SETS OF HEARINGS AIDS.MY FAMILY AND I HAVE SEEN MANY HEARING AID DISPENSERS/TESTING IN OUR LIVES.LISA AND HER TEAM-OUTSTANDING.

With many options for hearing specialists in the area, I suggest you go elsewhere. Been a good customer for a number of years and when service was required outside of warranty, I received unwarranted rudeness and attitude from the staff. So unfortunate and unnecessary.

The staff was very friendly and accommodating. My ear had been plugged for a week and they fixed it quickly for me. Would definitely recommend.