IBC Technologies

Our brand new boiler failed working soon after we installed. It took 4-5 days to fix it. The motherboard was defect. Only 21 months later, the pump broke down. The part was under the warranty but we had to pay the plumber over $200 for labor. The plumber said I don't have to worry about the boiler for long time when he installed it but now I worry when is the next time it will break down again! We spend $11,000 less than 2 years ago and already broke down twice. This is unacceptable! Bad product and I don't recommend to anyone.

It seems people only write a review when they have had a negative experience, really promotes false information and makes it appear the product line is badI live in BC and appreciate a company being very local to where I live. IBC boilers have some of the best integrated controls, most boilers require a lot of controllers to be added to give the same functionality. A lot of people do not understand how hot water heating systems work and how much different they are from forced air furnaces for example. The boiler can require a fair amount of adjustment if you wish to get the best efficiency from it. You can input some basic settings and let it run at a setpoint temp but then you are not taking advantage of the benefits these boilers offer. This company offers a decent warranty and seems to have honoured that in these reviewers cases. I am sure they will continue to honour it until the unit is working properly.I have had my IBC boiler for coming on two years now, it has DRASTICALLY reduced my energy cost going from a 10 year old electric boiler some yahoo installed in my house before I owned it. My house was built in the 40s and has a black steel and copper monoflow system running through steel convector radiators. My hydronic system and DHW is now amazing and works like a dream.

Wanted to support the local business so I purchased the IBC boiler. Installer and many other plumbing company not able to fix if there is any issue internally, and IBC is unwilling to come out before you spend a fortune. Luckly, after initial delay ignition issue which no one is able to fix except IBC, it is running fine now. Furthermore, having problem finding anyone to maintain this boiler. Parts are specific and are not generally available.

I had purchased a home with an IBC 50 indirect HWT approximately 1 year ago. Developed a leak in the tank, called for warranty coverage as the tank has a date of manufacture of the 31st week of 2018. Was told since I was not the original purchaser to “call a plumber”. I am thoroughly disappointed that this company would not stand behind their product as it has only been in service for less than three years. I would not advise this companies products if you are selling your home. This tank has been in residential city water service.

I’ve installed these boilers for several yearsI’ve never had an issue, and most the negative reviews I’ve seen here sound like installation issues. I service and repair pretty well all the big brands and IBC is always my go to boiler. I’m a very happy customer

Have an older (2012) IBC boiler that was installed with the house we bought. Has been running great since day 1. A week ago it pulled an error. I called IBC and got a technician (Chris) and he walked me through possible scenarios for the issue and solutions. We were able to identify the issue (low pressure error code) and find a solution, all over the phone, and he was supper helpful. The boiler works as it is supposed to and the customer/technical service was spot on. No complaints here!

Best boilers in the business! We have been using them for years!

First off I’m a plumbing and heating service technician. Second do not buy IBC boilers. The last 10 years at best, then either the heat exchanger fails and IBC will not warranty it, Or your site glass window will fail melt all the components, and obviously will not warranty it. I used to be a big believer in their stainless steel heat exchangers, And well I’ve never felt so betrayed by a company in my life after selling so many of these boilers. They are absolute garbage go buy a super hot.

I really wanted to like this boiler..Been nothing but problems with it. for awhile the hot water was great..but had issue with the heat. After many calls to the company they finally sent out a part that fixed it. All seemed to be good for a month or so but now I can't even have a shower without running out of water. Tonight no heat..very little hot water. I really want my 40 year old furnace back...at least it worked and was reliable. I would stay away from this brand if i was you looking to purchase a new boiler system