Old Navy

My friend Mwabi and I had a great experience here! A lovey lady named Sana/sanna (I hope I spelt her name correctly) she helped my friend out in the change room. Gave her different clothing options and she was such a sweet heart. She made the space welcoming and made my friend feel confident in the clothes she was wearing. I would definitely come back here because of her!

Body shaming by the staff.I was shopping today evening from this outlet and was looking for a very particular colour. Since I was looking for a specific colour and material there wasn't much collection over there and whatever was available on the shop was pretty much big for me. After trying out few clothes and rejected it as it was either too bright for me or big. I heard someone say why don't you pick something that's fits you". I turned around and realised it was a staff who said these words. Maybe by the look on my face she immediately made it look like a joke. And frantically said she would help me find clothes for me. Due to this incident I decided not to shop from there and left.But the sheer audacity of a staff to body shame or comment about the customer on their face made me feel disappointed and disgusted. Please try to educate your staff about work ethics and integrity."

There was a lineup to get into the store but totally worth it, the have amazing deals/sales.Great clothes for the whole family.This Old Navy location is well stocked and organized.Their staff were very helpful and friendlyFully recommended. Sign up for their email in order to receive coupons for their amazing deals

There was little to no inventory for the kids' department. Fiona was amazing in fits and at cash amazing service.

What? No shopping carts for an old girl to lean on? I guess I won't be shopping at this Old Navy store anymore. Maybe it should be called Only for the Young Navy"."

Buyer beware! They charged me a $5.00 donation fee" and swore up and down that it was put on and then discounted as a part of a charity they contribute to. It was not taken off the bill until I asked for a refund. If I hadn't checked my receipt right away I would not have caught it. They have likely charged many many people this fee WITHOUT ASKING.Had to wait for a manager to correct this mistake and she did not apologize.Check your bills from here to make sure they don't charge you extra for Old Navy to have a tax write off."

I have never had much luck shopping at Old Navy but the window display caught my eye. I was able to find some great fitting pants which is a challenge for me, along with some nice tops. I will be going back for more.

The employees at the Stone Road Mall location were extremely helpful and pleasant.

I came with my friend to look around for pants. A store worker named Sana / Sanna helped me find different styles that worked with my body type and made me feel confident in the clothes I purchased!

Manager wont give me return or store credit for things with TAGS still on. I will not be shopping here again.