Purolator

We were at home until noon with 2 dogs who always bark when the doorbell rings. The doorbell did not ring once, and we left around 12.05 after checking the mail to see no delivery slip. After returning home after 3pm, we returned home to a delivery slip dated for for 11.26. And now I have to go out in the middle of a heatwave to go get important legal documents I need to go across the whole danged island to deal with my recently deceased father's estate.This isn't the first time they have messed up my delivery, but this is easily the most stressful time they've done this. I have been dealing with estate issues for over a year, and when it's finally over, I have to go dig through my RECENTLY DECEASED FATHER'S paperwork looking for everything I need all over again.Horrible, horrible experience.

Tracked my shipment, it says failed to deliver

quick stick-on address girl at counter scanned it gave me a receipt and I was out the door better than Canada post and FedEx.

As you can read from others here, purolator obviously needs to teach their employees how to ring doorbells. Me and my 3 roommates were home when we received the note on the door- no one even rang or knocked. Now they tell me to pay for transit both ways to come pick up my package over an hour away? I don’t think so. I’ll wait for them to send it back to Amazon and order again. At least amazons drivers know how to ring a doorbell.

I ordered something on Amazon. I was supposed to receive it the next day. I didn’t receive the item. I called Purolator No answer. I checked with Amazon they told its lost. Two day later I received a call from Purolator telling me to come pick up the item on ville d’Anjou. I asked the person to deliver the item to my work. They said okay. The next days I received another call informing me that it will cost me 38$ if I change the address, they said but it’s free of charge if you pick it up from a store on Saint Laurent street, fine.I went to the store the tracking number doesn’t exist on their computer. I think the delivery guy didn’t even bother to do his job.

If i could give 0 stars i would, i don't even know why companies bother to work with them. They don't care whatsoever about any package, they won't ring your doorbell and won't leave the little paper, so you have to stand by your window all day. The won't tell you either that your package was transferred to a distribution center unless you call them. A real joke.

terrible deliveries and worse service. I had a package to receive monday, the driver did not ring or knock. i schedule another delivery on thursday, again the driver doesn't knock or ring, even though this time it's writen on the delivery instructions.i call to leave a complaint and plan a 3rd delivery, lady from the location calls me back telling me they will come drop it in the afternoon on the friday... and she confirms the previous complaint was not written down. I call to leave my complaint anew, confirm the delivery scheduled for today, and leave a writen note at my door.for this 3rd time, the driver doesn't show up. he just doesn;t come. I work from home, waited all day a 3rd time, after two phone complaints and a call back from somone from there, and they don;t bother showing up.this is the worst location ever, i have no idea how they stay in business. this week i received 3 amazon orders, one flower delivery and another package. every other delivery driver that came this week knew how to work a doorbell.this is franckly some ridiculous looneytoons levels of incompetence.

Terrible service. there was someone at delivery site (residential). The door belle never rang. They left a sticker on the door. I went to pick up, showed driver's license (My name different address), email with invoice and tracking number for my purchase, the notice left at the door. They would not give me my package as the address on my license was different that the delivery site.You can only ship to your address on your drivers license?

I have never had a good experience with Purolator, but the last time they were even worst. So they didn’t left any notice that they have tried to deliver my package at my address, later consulting my tracking number I figured that they’d sent my package for counter pick up at their distribution center (remember no notice at my address how should I guess) and after 5 days sent back my package to sender. It is just a headache to work with them! Do not recommend.

The worst experience ever. I order through Amazon. The first time they tried to deliver I was not home, and the message showed that they will try to deliver again but it didn't happen. I contact Amezone the same day, and they said they are going to deliver the next day but it never happen! I waited the whole day but no phone call, no email, no text message. It was the product I need it for an important event, now I have nothing.