WIRELESSWAVE | Cell Phones & Mobile Plans

Taylor has been wonderful and by far the person you would want to help you out. She was not only extremely patient and nice with me, but she explained in detail everything I needed to know and helped me throughout every step. I even had every solution I needed that same day. I’m a newcomer in Canada and other companies had already tried to take advantage of my context. I would blindly trust Taylor and would recommend her every time for whatever service you’re looking for at Wirelesswave. Thank you so much!!

Very professional. Tasfica is very patient and helpful.She helped me with everything I needed.She is amazing.

Phylicia was absolutely lovely, and amazing to work with. She opened early to help me buy a new phone as mine was broken. And helped me find an amazing plan through my provider. I will absolutely go to her again if I need assistance or a new phone.

I have been going to Wireless Wave since I got my first iPhone..the 5C. That is when I first met and dealt with Phylicia. She is beyond amazing; she treats everyone as a friend, makes sure you understand exactly what your new phone can do, how to work it, and explains your monthly plan very thoroughly. I always leave with everything that I need, Phylicia very kindly does the data transfer for me, puts on the screen cover, and makes sure all of my questions are answered before I go.If you’re looking for a phone, tablet, accessories, and amazing, personable service from someone who knows what you need to know about phones, tablets and everything Wireless Wave carries, get to Wireless Wave in the Station Mall, Sault Ste Marie and ask for Phylicia!!! You will not be sorry!If Phylicia isn’t there and I have questions or need information, I will wait until I come around the corner and see her beautiful smile. She exemplifies great customer service; get to Wireless Wave and check out the best service in town!!

I went here couple of days backStaff out there especially tasfica helped a lot and because of her I brought a new I phone 14 pro thank you wireless wave and tasfica

I had an exceptional business experience from one of your employees today in Sault Ste Marie. Her name is Phylicia. She really was good at explaining the services that she sells. Most friendly young lady.I will certainly be encouraging others to come and see her

The staff here are excellent l, very pleasing and informative about the product, plans. Matt is very good and helpful. Thank you MATT

Very happy with the service from Phylicia , she is very knowledgeable and professional in her dealings, set me new phone up expertly and i was on my way. Would not hesitate to recommend her. 5 Stars!!

I have always had the best experience at our Sault ste marie Wireless Station mall location.The excellent customer service representative Phylicia has always provided me with the best customerservice and great conversation.I am happy that she has returned to her job at Wireless Wave.She provides customer's with the best cellphone experience. That keeps her customers coming back for more. ThanksPhylicia.

We received excellent customer service from Phylicia. She is very knowledgable and she was super helpful in setting us up with our new phones. I highly recommend this establishment.