Strataco Management Ltd

Worst property management ever! PM takes forever to reply and when he does his responses doesnt even make sense. Honestly surprised theres even positive reviews here. This company doesnt care about your issues or complaints, you hire them to steal your money basically. Garbage service, garbage company, I would avoid at all cost!!! Glad we switched property management for our building.

Worst management company ever. The strata manager NEVER responds to email and never returns phone calls. I have no idea why our strata council continues to employ these people but I definitely DON'T recommend that yours hires them.

The worst Strata management company. Don't get scammed by these guys they won't respond to emails, concerns, and emergencies are dealt with a month later....THE WORST COMPANY, THE REVIEWS SHOULD BE NEGATIVE 5 STARS

Totally shocked to see the poor rating and the negative experiences, makes me wonder if we are talking about the same management company. Our small townhouse complex has been working with Strataco Management and Al McKay our strata manager for the past 15 years.Al has always been professional, works with strata council collaboratively, hears our concerns and provides sound advice, so that council can make decisions on behalf of owners, and if he has been away he will contact council to touch base. Al is pretty responsive to emails and phone calls, and there are times when response may be delayed or missed because of the volume of incoming emails and calls he receives per day, as he manages multiple sites.Due to the unprecedented hike in strata-corporation insurance in BC, Strataco Management was instrumental in negotiating a descent insurance rate for our last renewal.Our experience with Strataco Management and Al McKay has been positive for the past 15 years and we will continue to work with them.

They just charge the strata fee. but won't provide any service.Worst company I ever seen.

I am surprised to find other negative reviewsas I have found the service provided by Careyvery responsive and professional.One example of a story,I have had a bad experience with a subcontractor sent by strata previously.This time when another issue occurred,I did not want to go through the same thing.I have contacted Carey right away and explained my concerns.He understood right away what (who) I was talking about.Upon the conversation, another subcontractor has been sentto my suite, and he has done a fabulous job on fixing the ceiling.Although the process took a bit long,the communication for each appointment was thorough,and the job was quite professional.I was happy with the whole process this time.I am also very thankful to Carey for his prompt and smooth communication.Just want to tell people out there that different people have different experiences :-)

I have lived in Riversprings for 34 years and I work on the Strata Council. Strataco have been excellent to work with, excellent follow up on all issues and repairs. Approachable, responsible and respectful individuals. Thank you Annice

Our PM from strataco doesn't reply to emails, and sends only letters with a letterhead several weeks after the fact - often with nothing other than we acknowledge receipt of your request". There is no way to contact our PM directly except for a general strataco inbox.Even our council seems to think that working with these guys is a waste of time

This is the absolute worst Strata Management to deal with. I would have given minus zero if I could have. The south elevator has not worked in over a week, reported the issue same week and to this day it is still not repaired.They are notorious for sending out emails to you that you cannot store items in your parking space but yet people keep doing it over and over again. Six years later they still don't do anything about it.Such a slack and lazy company to say the least.

Kathy Blake is knowledgable, facilitated a great AGM in our Strata, If possible, please improve communication a bit more. Appreciate the work