GUESS Factory

I do like it here... I buy purses like once a year from here and sometimes gifts. Wish they carried more than one XL as everything's always sold out in those sizes.

Terrible customer service!!My friend was after purchasing a pair of boots on sale and I wanted to purchase the same ones. It was a amazing deal and I didn't want to pass it up!I went to the location around 4:30 pm on a Thursday, there may have been 4 other women shopping in the store at this time. I went searching for someone to help me to find a pair of shoes in my size but no one seemed to want to help me.I made my way to the cash were some girls were chatting and folding clothes. It seemed like me interrupting their chit chat to ask for a size 7.5 and 8 and was a huge annoyance.Anyway, after waiting some minutes, the sales associate returned with a pair of boots that were not the boots I was looking for. She looked even more annoyed that I told her that those were the wrong boots. She then rolled her eyes and returned out back to search for my boots.She returned to tell me that she didnt have my size 7.5, only an 8. I said I would try the 8 on. She then turned around again, muttering is she for real" under her breath as she returned out back to grab me the size 8s.Needless to say I just left

Love this store. Great Selection and wonderful staff that are always helpful and king. I Always enjoy coming into this location to shop and will definitely keep coming back.

Staff was very friendly and very helpful but not pushy, which was great. The store was tidy and well laid out. There's parking right in front of the store if you arrive close to opening time. I recommend checking the store's opening hours as some stores open at different times. Hopefully next time I visit I'll have more time to browse and hubby won't be chomping at the bit to head off elsewhere!

Nice place to shop. Very helpful staff . The college going executive gave very good service and this was only because when you spoke to him , he was very good at heart ,bigger plans ,hence very good serviceUnfortunately I forgot his name.

I went here on the 9th of July 2021. Two people working there were extremely rude to me. I specifically went there to buy two birthday presents I asked twice for two separate bags and the lady at the cashier just declined. She was very snappy I understood that the day was almost over but I was pretty nice to her and for someone who works in customer service it was very disappointing. I’m a regular customer- I spend way too much at the store and was dismayed at the type of service I received on that particular day.

Every time I've been here has been a good experience. Store is clean and organized. Staff are friendly and helpful if I had any questions. There's usually some pretty decent sales going on. My first stop when I'm looking for something new!

Good range with nice product line

Great customer service. Good quality. Good sales price. My favorite store. Love everything about guess factory.

Really nice store with very friendly and competent staff as well as very good deals