National Car Rental

Had really good service. Easy pick up and drop off. Brand new hyundai elantra. Would use them again.

The service at this location is excellent, some of the time the fleet in stock is pretty good, the fleet though has some high mileage vehicles. They need to be replaced.

Jen was amazing! We appreciated her help on a stressful day. She was genuine and explained all of our options to help in our situation. Upon return, the other staff member was helpful and said Jen was wondering how we made out. THANK YOU!

Huge rave to Jenn at national she was so beyond patient while I tried to to rent a car while dealing with my over tired little ones coming off a long flight ! Thank you for making things so smooth

I have never felt the need to give more than 5 stars before but they truly deserve 10.My flight was delayed coming into comox and the rental company I had booked a car with didn’t bother to wait. I was stuck with a 4 month old and a 4 year old by myself. Strollers, cribs, suitcases and no car seat to use for a taxi. I was distraught learning nobody had any cars last minute and was close to breaking down on the phone with my husband when Chris came over and said he could help me out. He went to another lot to get me a vehicle to accommodate my children and I so we could safely get to our hotel. He was so kind and I honestly don’t know what I’d have done if he hadn’t helped me. I will 100% be using National for all of my car rentals going forward. Thank you for going above and beyond Chris !

Fantastic service. We arrived on the last flight of the day that was delayed an hour. The rental agent was friendly and helful even though it was 12:30am. :-)

They are out of this world. After one unsuccesful try with credit card they repeat only one sentence “ ... our sistem see you card as a debit...” more than 15 times... even I paid eith this card on line ??? They left me without vehicle because of system mistake. So I just cross 3 meters to Budget and took a car. I list 1 hour and ferry , too . The reason they do not like to work even they called some Boss to inform him to do mot give me a car in Caurtney... Just avoid National in Comox, forever.

Paul at National Car Rental and Sales in Courtenay was an absolute pleasure to work with. No fuss when we changed our criteria for the used car we were looking to buy, and then super helpful in tracking down the car that we did want. Then the folks at National located it, had it serviced, and ready to go in the next couple of days. We've had our new-to-us Forester for a week and keep finding new things to get excited about. Thank you Paul!

I was verbally told by the manager I would only be charged one day (since I used the car for work and would be able to return it until 30 min after the 24hr mark). So instead of leaving work early (which I could have) I returned the car an hour later with the promise I Would not be charged. And guess what?I was charged for an extra entire day and was told that the boss checks the camera"! So now it's my responsibility to pay an extra $60 once this is clearly a company issue and miscomunication. Too bad I cant give 0 starts. Definetly not using them or recommending ever again."

They went above and beyond in customer service. Landed in the middle of the night and staff were extrememly friendly and helpful. Spoke to manager at one point and he too was very impressive. Highly recommend.