Phinney's Automotive Center

I purchased my wife's vehicle from Phinneys last year and they still call every 3 months to ask if everything is working properly. I've had several oil changes and services done to both of my vehicles and the service you get is phenomenal to say the least. The staff and mechanics and friendly and very helpful.

While traveling to the 1,000 Island area, I had gotten a flat tire. We installed the spare on the side of the thruway & made it to our destination. But, the tire had to be fixed before we headed home. We stopped at a dealer on Route 12, and they were no help at all! Except for the fact that they referred us to Phinney's in Clayton, who we already happened to find on the internet, so that's where we headed. I must say, we received the best customer service at Phinney's! They were quick to help us in all the right ways. They did exactly what they said they would do & for the price the told us, without gouging us just because we were from out of town. After showing us the non-repairable damage to our tire, a matching tire had to be ordered, which they made sure arrived the next day, mounted & installed it for us, re-installed the spare tire . . . all with nothing but friendliness & pleasantries being exchanged, because the technician really seemed to enjoy his job! After our repair was made, we decided to wash our car in the carwash attached to Phinney's. As my husband was about to get change from the money machine, the service secretary, who was leaving for the day, backed her car up, called him over & gave him car wash tokens! She didn't have to do that! Such a great company & people to deal with. I highly recommend them & they get 5 stars from me!

It’s not easy moving to a new town and leaving behind the trusted people who fix your broken things. It took a few tries before my car went to Phinney’s. There I found honest people who charge fairly. Something happened to my car recently and because of what it was, I got a call saying, “This was the problem, the car is set, no charge.” No charge! They could have easily manufactured a different problem, and charged me for parts and labor. I would never have known the difference. This place is the one to go to if you need help!

I highly recommend Phinney's Automotive. We advertised a pickup truck for sale on a local for-sale-by-owner web site, and Matthew Phinney responded to our ad. He was pleasant and fair throughout the entire process, and our truck is now on the Phinney's lot awaiting its next owner. Though we haven't had the opportunity to buy a car or get service done at Phinney's, based upon this experience, I would definitively not hesitate to do so. Keep up the good work Matt! Thanks!

We come here whenever we need repairs on our vehicles. They are always straightforward and honest and they get the job done. They've ways been able to squeeze us in when we're in a tough spot with no issues.These. Guys. Are. Awesome!Oh!...We also just recently had the interior of our van detailed here after having kids wreck it over almost 6 years and after it was done it looked and smelled amazing! They got parts of it clean that we thought never would look that way again. We definitely recommend this repair shop to anyone that likes a place that'll bend over backwards for you and that's also easy to work with. Thank you to the team at Phinney's Automotive!

My wife and I were camping in the area, and we went out to enjoy the day and the starter went in our truck. Called AAA to get a flatbed to tow it and they took it to Phinney's. We are very glad they did. We were far from home and alone with no other means of transportation. After we spoke with Kristine she put us at ease, an employee got us back to the campground and came and got us the next morning to pick up our repaired truck. Helped us through a stressful situation and we are grateful.

Now a days it is difficult to walk out of any business and feel good about what happened. Phinney's surprised me! This was my first time and it certainly will not be my last. Everything was handled very professionally and exactly how I wanted it. The price was reasonable (I called a few places). I write a fair number of reviews and I am so pleased to be able to write this one!.

My truck broke down and stranded me 350 miles from home. Phinneys was able to diagnose and repair the problem in less than 3 hours. Incredible service .

Working with Matt and Kristin was a pleasure. I had listed my vehicle for sale, and within two days, they were at my house picking it up! As I do not have experience selling vehicles, I was worried about the process in general with a private party sale. They handled all of the paperwork, and streamlined the process. This company offers a high level of professionalism and customer service; I am very grateful they found me!

Recently sold my car to Phinney's and had a great experience all round. Matt and Kristin were great to deal with and we agreed on a fair price for my car that was more than other dealerships were offering. I even got a free tank of gas and lunch as I drove about 2h to drop off my car!Thanks again!