VCRS Computer Repairs and IT Support

I don't feel confortable, neither should you, leaving my computer in a repair shop with total strangers snooping into my personal and business files.So, i was looking for a computer support business to send a technician to my office to do the work under my watchful eyes.This exactly what vancouver computer services was able to provide; a technician who arrived at my office within an hour and a half after my call.The work was done professionally and within a reasonable time. He provided few recommendations on how to improve my office network security, and also to put in place a reliable backup system.I will certainly follow-up on these suggestions.I would highly recommend to any person or businesses who value their privacy to have any repair done at your location. And for that, I will recommend Vancouver computer services.

I called on vancouver computer support from a Business Advisor referral and was very pleased with the service and expertise in helping transfer data and files from a desktop onto a new laptop. The tech upgraded my systems and installed new software as was required. He also provided helpful tips on computing and back up and wireless systems. He was a no nonsense polite guy who works quickly and in a professional manner I immediately trusted his skills. I will not hesitate to call him for future computing needs. A reservation I had was that they were a distance from where my business is but he came on time and did not waste my time. If you need a good IT computer repair and support business, I will recommend them.

The one star service turned out to be five stars for me. I have had a problem with the Windows update and sent a message to get a call back. After half a day I called and left a message and finally someone got back to me on a Friday. They said they are moving but can come to my place to fix it and that they can be at my place on Saturday at 1PM. It was in the middle of the day so I arranged everything around that appointment.At 12:30 PM on Saturday (half an hour before the appointment) I got a text message statingUnfortunately

I’m posting this review to mention the unbelievable service from the computer support crew. I recently leased out a 3,000sqft office space and called them for a quote. I spoke to Mike, and he was very friendly and informative over the phone. I felt very comfortable talking with him as I am no IT genius. He didn't use all that confusing IT jargon, just what I needed to know and within 15 mins we scheduled an appointment for him to come to my space.During the site inspection he went over every detail possible, things that I never heard of or thought I would need. He also pointed out the areas on where I can hide the cables and make the space more clean looking. I gave him my budget and within 2 hours of leaving my space I got a detailed quote with options. It was nice that he wasn't trying to pad the quote or squeeze out some extra money, but rather guided me to the best options that fit my budget and needs. I had to be price sensitive so he even gave me cheaper options for some items, while others I was able to spend a little more to be more future ready. We spend a long time on a follow-up phone call and he didn't lose patience with me.The day of the install he arrived early to make sure he can complete everything in one day. He even stayed a little later without overcharging me. During the install Mike and his crew offered to help with moving some furniture like the computer desks to make sure his install was clean and ready to go. It was really nice that he went out of his way to help. When he left everything worked seamlessly and I was very impressed. I always thought that he would have to come back due to not completing something or missing a piece. But no he brought everything that I would need and even predicted things that he thought I would want. Plus they cleaned up there mess before they left.Overall I am really pleased with their work and ability to stay within my budget, even with some last minute changes. I would highly recommend them.Update: I had Mike to come to our offices to add 2 work stations to our setup since we are hiring 2 more collaborators. The work was done on Saturday on a rush order.I want to thank them again for their prompt services.

I called this IT company to solve recurrent problems we kept having with our windows server at our office in downtownEmails randomly stop working, access to our shared files get spoty sometimes. Rebooting the server once a day become a routine.They recommend moving our emails to office365 cloud and setting up a NAS drive for our shared files and for backups as well.This simply solved our problems.In addition they put in place a disaster recovery solutions that can get us back in business within few hours if a major disaster strikes.2 months and counting, the system hasn't have a single hiccup!I highly recommend their services for any local business.

The store does not exist any longer. The phone is never connected. May 30, 2023.

When my husband needed some urgent IT services for his business, I did not hesitate to recommend Vancouver Computer Services. As I remembered having one of their techs come to my home office last year to setup a network with my computers and printer. Since then everything has been working without hiccups.Of course, my husbands business is bigger, thus more complex IT issues to deal with.He was quite happy with my recommendation and plan to use their services on an ongoing basis for regular maintenance.

Very efficient remote Support.Franck got me back up and running with my computer after a virus infected the system and made, for me, a big mess. He connected remotely and stayed with it until it was fixed. He was friendly and professional in his conversation and his work. The next day, I discovered another part that wouldn't work (because of the previous virus infection, most likely), so I called Franck again. He called me back and immediately got that part repaired, too. I offered to pay him for the additional work and he assured me it was not necessary. I would not hesitate for a moment to recommend Vancouver computer repairs. Franck even showed me how to do some things on my own as I'm working on my computer that would help keep it working more efficiently. I'm happy. I can get back to work.

I cannot say enough great things about VCR IT services. Recently, the hard drive on my work desktop crashed. If it wasn't for Rob and his previous recommendation to back up all my data on Carbonite online I would have lost a ton of highly valuable data.When we were having issues with our modem at work, he came out to our facility and resolved the problems within a reasonable time. Their responsiveness is highly commendable. Having someone you can trust to address your computers and IT issues is so important for your business. I know that I can trust them and his awesome team whenever I need technical support.Note: they informed me lately that they have changed their company name. Now they are Vansys Solutions. Good luck to them!

Two months ago we called Vancouver Computer Services in a rush to fix some computer problems in our Downtown office that resulted from an overnight power outage. We spoke to Mike about the problems and he was very knowledgeable and accommodating in scheduling a next day appointment. We were in a huge bind because we could not operate properly without a reliable internet connection. And calling Shaw was our last resort considering the poor services that they have provided to us in the past.The next day Mike showed up on time and within an hour or so had the problem resolved. There was a problem with our wireless router which lost the bridge connection to the Shaw modem after the power outage. Mike was quick to identify the problem and come up with the fix. He also ran diagnostics and clean ups of all of our computers, and made suggestions on how to improve several of the computers that were running slow.We called Vancouver computer services a second time two weeks later to install and configure our brand new professional printer, and to install more RAM on the computers that were running slow. Again, the tech completed the tasks quickly and efficiently at a reasonable cost.We would highly recommend Vancouver computer repairs for your office needs and would not hesitate to call them again for future services.