KW Urgent Care Clinic

I had been here twice and had such a terrible experience.Doctors here are always in hurry and never bother to diagnose the issue. They just give you pain killers for everything. Never recommend this place unless you wanna waste your time. Also, This place should never be called as emergency clinic.

Showed up 2 hours before closing (showed up at 3pm they close at 5) said they were closed, called them, the lady said oh they had a long week" well thats nice so what im supposed to go wait at the hospital for 6 hours because you people couldn't stick out another hour or two? Absolute disgrace to our Healthcare and tax dollars

I required a time sensitive 4th dose of a vaccine today, with no flexibility in dates. I arrived before 4:00, assuming one hour from close was enough time. The door was locked with the sign pulled in front. There was one person in the waiting room who I later discovered was waiting for their relative. So, there were zero patients in the waiting room and they locked the doors at least one hour early. I called my Public Health representative who ordered my vaccine to this location. She advised she would call their direct line. They did not answer Public Health's call on their back line or public line. My only alternative is to spend the evening in the hospital emergency room to receive my vaccination. Absolute rubbish.Photos from 4:20 with lights turned off and no sign of patients or employees.

Called today to inquiry about diagnostic results. The person I spoke to was terribly rude and condescending when I asked more questions. I was asking if they could transfer the results to my family doctor and was told flat out they don’t do that. Then when I asked how will my Doctor get the information she said .. well THEY would have to request it.I provided her feedback about her tone and her response was .. ‘ oh yeah? I’m actually in a good mood today’She refused to provide me with her name or provide me with a supervisor’s information or transfer me to someone else. Wow!!! Won’t be going back there unless it’s to ensure this chick has something written in her file. Which I will for sure escalate.

Almost almost a wait, BUT, well worth the wait. Excellent doctors who care. Very knowledgeable doctors. Pharmacy attached to it. There are a blood lab, an x-ray area, and they also do mammograms by appointment/referral only. Great area. IF YOU DONT HAVE TIME TO WAIT TO BE SEEN BY A DOCTOR, show up at 7 am latest. The Clinic opens at 8 am seven days per week.

Took my son in yesterday and saw Dr. Huy The Nguyen , and immediately felt belittled. The doctor was very dismissive and barely looked at my son's mouth I had brought him in for concerns around thrush, course sounding voice and him refusing to nurse for days.An elder Dr followed in behind him , and he told that Dr it didn't look like thrush, lightly scraped my sons tongue said it comes off and essentially went to leave the room. I then asked about my son's voice and his refusal to nurse causing my already low supply to tank completely. He arrogantly asked if I had a recording of it and dismissed it completely saying to take him to emergency if I have a concern because I wasn't reporting any other symptoms...... ..and again tried leaving the room. I asked once again then why is my son's mouth white, obviously sore , voice horse and won't nurse and he literally said to take him to my Dr and call a lactation consultant sighting this is a clinic as if my concerns had no place there . I asked for a prescription for domperidone to temperaily improve my supply to try and save our nursing journey and he said I didn't need a prescription and could just get it from the pharmacy.. I knew this wasn't the case and said I would need a script for it and he declined stating I could just get it and he left ...... I felt so dismissed and angry.I went to pharmacy attached to the clinic and sure enough I needed a prescription. Called the clinic as they had closed reception ( at 1:30!!!) . The triage nurse was pleasant and contacted the Dr letting me back in. He came with the script a few minutes later again stating that I didn't need a prescription to obtain this medication..... I had had enough at this point and just said well talk to the pharmacist then because she said I did. Of course pharmacy was now closed and I had to go elsewhere with my young babe. Who left without treatment and is worse this morning with white patches inside his cheeks and lips now as well as his tongue. Off to a clinic with a Dr who actually cares about patients hopefully.Don't think I'll bother returning here againUpdate: took little man to Onyx , momma was right he has thrush and it's affecting his throat also :( meds for 2 weeks!

This clinic is extremely unprofessional and the receptionist is very rude. We had to wait several hours before actually getting with a doctor and they also put people that came AFTER us before us and put our file all the way at the back. When we asked how long it’ll take to see a doctor, they kept giving sassy replies and showed rude behaviour. The service here is poor and not worth coming to it, there are many better ones in the area.

Faster than most clinics because they don't listen to patients been chasing a doctors not for 2 weeks asked them to send the info to my Dr when the accident happened and nothing. Would have gotten a batter rating if I didn't have to wait with a bunch of sick people for a Dr's note that was supposed to be sent in the first olace and I even called in to have it sent and nothing happened.

It is a great walk in clinic but they are so slow and take in patients that come in after you which I find is unfair, I waiting two hours I’m the waiting room. Got there at 10am and wasn’t called back to be seen until 12pm which once you get into the room there is another waiting period for the doctor.

Absolutely horrible!!! Wasn’t many people and the wait was over three hours to see a doctor. Two on them were just at the desk chatting and scrolling on their phones. The hospital would have been faster and had nicer doctors