M & K Plumbing & Heating Co Ltd

Thanks for always being so attentive to our no heat" emergencies. Your team is always quick to find a solution and look after us. We have had great service on our larger HVAC upgrades too. Keep up the great work!"

They are so very easy to deal with! Julie is so very efficient, pleasant and an asset to this company. Jim is the BEST! He came right away to quote our job and after all was finished there were NO extras or surprises. Truly was great to deal with and delivered and finished on time. Jason did the quickest, most tidy, professional install of our new gas furnaces and A/C units! Dan the plumber was so very fast, friendly and good at his job! I would recommend M&K Plumbing and Heating if you want excellent workmanship at a very fair price! Very nice dealing with you all!! Will use you in the future......Lloyd and Cyndi

The experience was nothing short of frusterating. While we were painted into a corner through a cold spell, our furnace was very old but everything inspected passed with flying colors. Though it wouldn't stay on, it ran intermittently. After several visits over a couple weeks and the problem persisting they offered the next best solution to actually fixing it....just buy a whole new furnace. Bahaha! Thanks for your help and the manditory furnace replacement tha seemed to be not even. The installation was done quick and in good quality but being told to replace your furnace instead of have it fixed seems rather wrong and upsetting

These are our go to plumbers they always try to fit us in on time and give exceptional service. They have fair rates and great customer service. We wouldn’t want to use any other company. Highly recommend!

Our two installers showed up with the wrong tank because I had told their boss we had a Gas water heater. I was wrong. Upon arrival our two installers found the problem and in TWENTY MINUTES had a brand new electric tank in my driveway. While one was off getting the tank the other started the prep work and removed the old one. I cannot say enough good things about this service. While other companies took weeks to get back to us M&K set up an appointment on our first call and showed up on the day in question. Imagine that! Real service from real hard working plumbers. Our next replacement will be our furnace. I wouldn't dream of calling anyone else. Kudos to M&K for remembering the value of good service!

These People are the best.Thank you very much for the great customer service and thank you to the Gentlemen that went over and above the other day when I needed that blower motor. My family is very Grateful. We will be always singing your praises.

I have had the opportunity to work with M&K several times over the last six months, and I am continually blown away by the incredibly high standards in every aspect of their business. Every tradesman that works with M&K is so friendly, approachable, and trustworthy, and their service is impeccable: they look after details with care and precision. I would highly recommend this company to anyone - you will be impressed!

No previous experience with tHis company but this past Friday a new gas range was delivered to our home. I had forgotten to arrange the hookup and towards 4:00 in the afternoon I realized we might have an issue with the weekend and Christmas and company all around the corner. I phoned the store where we had purchased the range and asked for a recommendation. I was given M @ K Plumbing contact info. When I phoned - Jim one of the owners answered and said he would have someone to the house right away. The techician arrived with 20 minutes and Jim dropped by himself to ensure there was no need for parts or anything other help. The range was hooked up, all parts checked to see they were working and they left. Greatly appreciated this fast and very friendly service.

So impressed with Julie and plumber dispatched from Cranbrook for warranty work on my H20 tank! The installer, Fernie Mechanical, stood me up after three reports their product wasn't heating enough water for a bath! Julie agreed to work with the manufacturer, Bradford, even billing directly. The appointment was quickly arranged during the busy season and he did a VERY thorough inspection. A faulty thermostat was replaced and problem fixed.Through this experience I learned the supplier/installer is expected to respond to new product warranty issues. Had Julie not helped me I'd have been out of pocket parts and labour as it's not refundable to the consumer through Bradford White.Thank you M & K Plumbing, you've restored my faith. Good people and reputable businesses are still out there. I'm grateful for the time you spent arranging everything and to the plumber who didn't quit until the problem was rectified.

Jim and Roy run a top notch professional plumbing company. They look after our business for all our plumbing needs, and are always prompt, and efficient in getting any concerns/needs we have looked after. I highly recommend!!