Small Animal Clinic - OVC HSC

I called this place because my wife at the time found her cat run over by a car. The person who took my after hours call said he'd call an emergency surgeon but called me back by mistake and said hey doc

Fantastic vet hospital/clinic. Brought our frenchie in for neutering and to fix his nose/breathing problem. The vet student who saw us initially was very pleasant, helpful and genuinely enthusiastic about her job and the animals she was learning to care for. The actual vet we saw after her was fantastic, explained the procedure in detail and broke done all the components so it was easy to understand. He answered all of our questions throughly and was a pleasure to deal with. I would definitely recommend this hospital/clinic for your furry friends wholeheartedly! 5/5

The OVC saved my dog's life. My dog developed an autoimmune disorder that was destroying her red blood cells. They were extremely empathetic towards my wife and I, while we were quite upset, and they were always very transparent and understanding regarding the costs of the treatment. Thank you all very much for saving our puppy.

My dog was involved in an accident and fractured his femur. We were able to rush him to OVC and he received emergency surgery. They were great at first- the surgeon called me before and after his surgery and daily while he had to stay there, organizing a visit for us also. That is where my compliments stop- I have never seen or spoken to this surgeon again.We have had 3 follow ups where I have not spoken to the same person. In my most recent follow up I was told the bone is not healing and my dog will likely need to have his leg amputated- I was told this while sitting in the lobby over the phone. I have spent the last 4 days trying to get them to send my vet the X-rays so I am able to get a second opinion. They booked him for an amputation appointment in 10 days and have not sent me any sort of follow up documentation- only a brief 5 min conversation over the phone.Furthermore - their receptionist are just straight up lazy and rude. I have spent hours sitting there where I can hear them bash colleagues that have called in sick and complain about being short staffed. Honestly - if they didn’t spend so much time chit chatting and complaining they probably wouldn’t need 3-5 business days to return a voicemail.I don’t think they are horrible however I would take everything they say with a grain of salt and probably get a second opinion before making any decisions based on what they say. It’s somewhat concerning to me that these people are training future vets - I have not received any compassion since paying my 10k bill.

If I could give 1000 stars to OVC Small Animal Clinic I would. While my visit with OVC ended with my dog only being given a very short time to live, I can’t say enough about how wonderful every single staff member was, and how my beloved dog, Garth, was cared for and treated in one of his final days. Dr. Matte was so thorough, thoughtful, and kind. It was clear she was doing everything she could to try and save Garth’s life. I know the team reviewed his test results several times, with several team members to be absolutely sure. We were in a state of shock as this had all happened so fast, and Garth was only 4.5 years old. Everyone was incredibly patient and understanding as we were quite distressed and upset throughout our visit. Unfortunately, Garth was diagnosed with hemangiosarcoma and we faced the difficult decision of bringing him home for end of life care. He was only with us for two days after his time at OVC, but we were grateful for those two days - which wouldn’t have been possible without the care and stabilization of the OVC team. We recently received a condolences letter from the OVC team in the mail and it meant the world to us. Garth was a vital member of our family, and he was treated as such at OVC. While the outcome of our visit was not what we had hoped, we will never forget the respect, care, and compassion from Dr. Matte and her team as well as the warm reception staff who assisted us when we arrived, and after our visit when they thoroughly audited our invoice and made payment very easy. From the bottom of our heart, thank you to everyone at OVC for loving Garth like we did. We will never forget your kindness!

Spent more time here than we ever wanted to, but they saved our poor little dog's life. Two weeks in ICU when no one else could take him, and several visits after, he pulled through. We knew then he was in the best hands possible. A difficult experience for us, but the staff are empathetic, and genuinely care about the pets they help. We got daily updates and they continue with his care to this day. Even though his condition is not curable, the team at OVC is giving us this precious extra time with him, allowing him a quality of life he would not have had otherwise. We are forever grateful to them.

We were really really happy with the care our dog received at the OVC small animal clinic! The staff and doctors were very friendly and informative. They answered all of our questions prior to surgery. The surgery team did a great job and we were kept in the loop with his progress the whole time. The after hours care was excellent and was very helpful on our first night home. The team followed up unprompted after a few days to make sure our dog was doing well. I highly recommend them for their great work and great service!

It was my first time coming here. It's always intimidating when going to a clinic that I don't myself work at being in the veterinary field.Dr. Fox was extremely patient, thorough and kind with my reactive dog, and made the process of leaving her for the day much easier on me and my Fiance.We came from far and she even let us know ahead of time when my dog was ready to be picked up so that my dog didnt have to wait an extra hour for us to get there.Looking forward to finding my dogs diagnosis with the wonderful team she has!

Staff were absolutely amazing: knowledgeable, friendly, compassionate and genuine. Our 2 year old cat was literally on her death bed, and the specialty care she was given here is what saved her life. They have an abundance of resources and great people . I could not possibly thank them enough. For your pets best chance, this would be the place to be.