London Drugs

Don’t come here for cosmetics or perfumes! The older lady here is so rude she treated us so poorly it was astounding. Was about to buy 200$ perfume and cosmetics and couldn’t justify handing money over to someone so inept at their job.

Just the fact that their Post Office counter is open until 8 pm most days is pretty incredible. I don't even try to go to the one on Ingram St. anymore, they changed their opening hours way too many times and are not reliable.

They literally have every thing you need from prescriptions to t.v's house hold products cleaning and collectable cards nice people great service.

My husband and I were in to buy a humidifier for our room. I asked two questions to the manager: 1) which one is most quiet 2) will it make our room cold (there were models with “warm” settings).What proceeded was a bunch of questions as to why we needed it. I understand wanting to gather information about what we were using the humidifier for, but this went above and beyond. The manager eventually concluded that we needed the cheapest one because clearly our daughter was just “seeking attention” and had us “wrapped around her finger” she then proceeded to question our marriage since co-sleeping with our child “can’t be making that easy.” I literally had to tell her “we’re good, thanks.” To get her off my back about it our marital status.We.just.wanted.a.humidifier. I don’t normally write reviews, but we were clearly tired from Christmas travel and not sleepingwell from our forced air heating not to mention… it’s working! So far this evening, our daughter has woken up half as much as usual! So if you want a bunch of unsolicited parenting advice, this is the place to go. There’s being helpful gathering information and then there’s making wildly inaccurate assumptions. Learn the difference.

Jillian in the makeup department is an absolute gem. She was able to answer my questions with extensive knowledge in a professional and kind manner. 10/10 would recommend her services.

1st class service. Purchased a new chromebook, transferred data from our old laptop to the new one. We were impressed with all the staff involved. Thx to Jaydon and his manager for the sales part, Jakob and Max the tech for an overall excellent customer experience. Highly recommend.

Technician looked through my explicit private photos (4 folders deep) while doing a physical repair on my macbook. The tech manager tried to play off that it’s normal for the program to open all your pics during a repair, but it was ONLY explicit photos accessed. Also went on my social media accounts. Employee did admit to it, and London drugs did fire them, and the investigations employee from Ontario I worked with (Lisa M) did her best to remedy the situation, but I would never take my computer here again nor recommend to anyone unfortunately.

The pharmacy manager here is lovely. I was having some troubles with transferring over my prescription to them when I moved from the lower mainland and he ended up being such a big help. I really appreciate all the time he took to make sure everything was just right.

I have to go for my prescription every day after my left knee had to be replaced due to the pandemic. I have always used London Drugs for all of our personal needs, my partner, now my fiancée after 40yrs together!She was diagnosed with MS back in 85-86. J had fainted due to a complication with her disease and she fell backward and striking her head on a concrete slab floor! As we were in a conversation at that very moment and I reacted with in seconds to administer CPR I did get her heart started but very faint, J was in a coma for about 12 to 14 weeks and the ICU specialist doctor insisted that she was brain dead , I of course knew that she is a fighter and I never gave up as I fought her family, childhood friends and all of the ICU medical team! I knew she was still with me and with the support of all the different London drugs pharmacy's , especially the Duncan, BC location! The fight to save her life cost us everything!J just turned 62 and I will be 60 in May and with the support fromLD 's team who have gone above and beyond to help with the costs as well as delivering every time her cocktail of drugs were needed they made sure I remembered and even delivered at no cost to us as she has to live in assisted living with full care. It is so hard for both of us after 40yrs of living together! Her brain is healing extremely well but she is still in her wheel chair... I really dont know what we would have done without the exceptional care and services from the whole team from the Duncan LD Pharmacy. It is so very hard for me to keep my chin up after loosing everything we had worked for all of our lives!!Thank you Dean, Dave and the whole team for going above and beyond with your caring and exceptional service.You always keep my spirits up and I can never thank you enough!!Lots of Love!J and A

Went in today to print of photos. Probably $100 worth. 3 young men standing around, chatting with each other. I asked for help after having an unsuccessful 15 minutes on the antiquated machines, trying to do it myself. I was told they were busy and would be out shortly. Nobody in attendance for the time I was on the machine. Poor customerCare. Is that not taught anymore? I guess I will be taking my custom to Walmart. Poor show you 3, poor show indeed.