Lakeland Storage

Very rude and unprofessional

Not overly impressed with the management of this place, showed up Saturday at 4pm to help a buddy load his bike onto a trailer, gate code didn't work just to see the gate chained and padlocked with a note stating the gate would be open from 10am to 11pm but was locked and nobody to be seen. Called the number left on the note, after 5 attempts to call this guy he finally called back saying that the gate guy left at 2 and he nor the owner on the phone could be bothered to come and open it for us as we travelled an hour and a half to get there. Come back the next day for 1pm only to have these guys by 130 harassing us every 3 minutes that we have to hurry up they need to close the gate. They were told the first of 4 visits to where we were that we were almost done strapping it down and were still forced out to finish up in the ufa parking lot across the street. Extremely unprofessional and the least bit customer oriented I've seen to date in a storage place.

New owners are horrible. Was a renter on and off for several years. Asked for a receipt by text and on the phone when I closed my account and am still waiting. They even hung up on me when I called.