Chateau Apartments

I lived at Chateau for a year and I loved living in this building! The modern units were a great size and you couldn't ever really hear neighbours at all from my experience. The management team was one of the highlights of the building! They are all amazing, always very professional and friendly (specifically Scott Kerr!!). I would definitely recommend living here!

Would give a negative star if it allowed.I have encountered a series of events with Boardwalk that keep surprising me and not in a good way. It seems as though management have a policy in place where they vow not to respond to calls, emails or letters and have little common courtesy. In the 6 months, we have seen a rotation of over 5 different managers" all promising to look into problems

I lived here for 11 months. There are few things people want to live here should know. First three months, fire alarm thing happened every week. Nothing actually happened. Then the elevator is not working. In the fifth months, I washed my clothes in the laundry room. My clothes were be stolen. Today, someone broke my car's windows. Nothing was be stolen. But it makes me unsafe to park here. People need a key to get in. How come that broken thing still happen? Office people is nice. He helps me to clean and put cover on my window. People want to live here that really need to think about. Is it the safe and nice home to live ? I do have question mark here?

Indisputably the worst management I've ever dealt with in my entire life. Starting from the first week of moving in. They lost our first rent payment, sent us a default letter under our door, Awesome! One month later they lost our direct deposit info and didn't charge us; another default letter under our door, Awesome! Then they send us another letter two months later saying we've defaulted twice and should sign up for direct deposit, Awesome! After this we had assurances from Ashley who would fix all our problems" and get rid of this management black mark on our record. But one month later we get the same default letter

Boardwalk team at Chataeu apartments in Calgary is awesome. Danny at the lease office is super helpful, excellent resident care, nice guy! Adam is always up for help, excellent guy! Security officers are vigilant, very watchful and kind too at same time. I have had an excellent time with Boardwalk!

I really wanted my first renting experience to be positive I feel there is a few things people should know before choosing to rent here.The building itself it poorly insulated, and the heating system they have barely works. During the winter I had purchased two heaters and the summer had 4-5 fans going just to regulate air.Security is a HUGE issue in this building. Often times when taking the stairs down to the parkade (at any time of the day) I ran into many homeless people shooting up in the stairwell as well as in the physical parkade. My car was broken into a few months ago and the they caused over a thousand in damages. I didn’t feel comfortable parking in that space anymore, and asked to see camera footage from the lot. I was met with a no unless I file a police report, and that the cameras aren’t actually accessible by anybody in the building- only head office. Was also never given a card again to access the laundry room after this incident happened.The worst part of all of this was the moving out process. The current building manager made it extremely difficult. Made me change the move-out date I requested 3 different times, ultimately deciding to move out before the end of the month despite paying for a full last months worth of rent. He had to be notified 3 different times about booking an elevator. He also continuously tried booking showings of the suite during the time slot I had to move-out. He also attempted to book a final inspection at 11am, when the time I had allotted to move-out was the same day from 9:30-12:30pm, my guess would be to find that something was cleaned properly in order to keep the deposit.Despite how nice the physical unit was, I cannot recommend this building to anyone simply for how it was managed, it never actually felt like home.

After living for a year. Break in happened. Safety in the parking lot isnt priority.

Lived there over 2 years.. never had any issues. Spacious living rooms and bedrooms with great shared patio that have BBQ’s which was great for summer. Gym and squash courts were great bonus. Maintenance was always quick to fix any problems and Aldona in the office was fantastic! Some construction but the water shut offs were during working hours so never affected me and there was security on site after hours

I have lived here since October and am breaking my lease early. I originally wrote a 5 star review, but after living here for approx 5 months I feel like I need to rewrite my review.The building itself is gorgeous and clean, its very modern and new feeling, and any guest I had over was always wowed by the beautiful foyer. The staff are for the MOST, quite friendly and approachable. The maintenance guy is fantastic and kind, the cleaning woman is very friendly and warm, as well as most of the lease office staff are friendly. Curtis and Ion from boardwalk are extremely friendly and will go above and beyond to help you. The suites are beautiful, comfortable, quiet and very modern. Sadly for me, this is where the extraordinary stops.Moving in here you should expect to have only 1 elevator working out of the 2, sometimes for a month at a time, the issue with that is when there are suites in the building being renovated, not only will you wait 5-6 minutes for an elevator, you will also sometimes not be able to get in the elevator since there are other people and equipment in it. Taking the stairs for up to 30 floors is not pleasant.The other thing you NEED to know is this building absolutely does NOT have 24 hour security. DO NOT BE FOOLED BY THIS ON THEIR WEBSITE OR WHEN THEY TELL YOU THIS. There have been many times where there are homeless folk sleeping in the doorway into the building, and people breaking into the parkades. The issue I have mostly with that is upon calling boardwalk, they will tell you if you see this again just call the police". I do not feel it should be the job of the renter to be calling the police when it is clearly stated and advertised there is 24 hour security. I work out of town and would usually get in at approx 11PM when I fly home

After 7 years living downtown this has been far and away the worst apartment building I've lived in. Even though, it's still up there price wise.An endless list of issues here and coupled with staff that don't care what so ever;I've been having heating issues the last few months where the heat is on 24/7 despite it being in the summer months. Typically my apartment reads 30 plus degrees. Their solution is stop following up to my emails about wanting to leave if this issue isn't resolved. Very professional.Elevators are a constant issue. Typically one is down and out of service so expect long waits or taking the stairs. Even with only one functioning elevator the office will go ahead and reserve the only functioning elevator for a tenant moving.......horrible. The Elevators need to be addressed. They're also so loud they can be heard from inside your unit and in some cases the bedrooms based on your configuration.Security is one of the biggest issues here and should be the highest priority downtown. The building is not secure so expect to see vagrants in the stairwells, lobby etc There's pretty much a shanty town of homeless at the side of the building. Expect to see nothing but needles when you leave out your recycling. They're too cheap to pay for security to monitor constantly.I could go on and on about the issues - The laundry machine damaging clothes, the paper thin walls, the poorly maintained units, the disregarded gym and patio areaRhey really have to step up mainteance and put their hand in their pocket to resolve some of these issues.Long story short. Avoid at all costs.