Frank's Jewellers
83 Reviews
- Thursday9 AM–5:30 PM
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- MondayClosed
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
About the Business
Frank's Jewellers – The Diamond Experts in Waterloo |
Contacts
Website
Call Us
+15198864811
8 King St S, Waterloo, ON N2J 1N8
Hours
- Thursday9 AM–5:30 PM
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- MondayClosed
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
Features
- Delivery
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- LGBTQ+ friendly
- Wi-Fi
- Transgender safe space
- Repair services
- Gender-neutral washroom
Recommended Reviews
Nicole Ryder
19.10.2023
Frank's Jewellers
All the staff at Frank's Jewellers are so profession and polite. They are patient and knowledgeable through the process of their client's selecting the perfect piece, and their business is completed within a reasonable time. Definitely pleased with Frank's and all their work.
Rico
10.10.2023
Frank's Jewellers
Frank's has been amazing to do business with from the very beginning. They were patient and explained everything to me, helped me look at different styles and offered a very reasonable price for the perfect ring. Their incredible service did not stop there. When the ring was damaged in a dog bite incident, they fixed it at a very low cost and got it looking just as good as it did when I bought it. I would recommend them to anyone looking for any jewellery. Thank you to everyone at Frank's!
Brittany Steep
03.10.2023
Frank's Jewellers
Wonderful - quality, service, selection... Frank's is the best place to go for jewelry whether it be to shop or design a custom piece.Frank's took my mom's engagement ring from when she and my dad were 21 years old and turned it into something completely new for me. My parents told me about the sentimental gesture and allowed me to pick out the setting. Bob was kind, helpful, and knowledgeable. I was thrilled to find a setting that is completely unique and did not feel like an engagement ring. He had it made quickly and it did not disappoint! I love it and I get tons of compliments.I highly recommend and would not go anywhere else!
Kevin
29.09.2023
Frank's Jewellers
A big thank you to the friendly people at Frank's for helping to readjust my watch bracelet links. The level of customer service is unrivaled, as was the technical expertise and professionalism that was displayed.
Gentle Chills
06.09.2023
Frank's Jewellers
Family business for over 100 years tells you all there is to know. The staff is extremely knowledgeable, kind and not pushy to oversell you. They have items for all budgets, from decent quality for the price (this is not a fast fashion mall-type jewelry mind you) to the blushingly expensive. Even their hand made products and custom services are decently priced. They have an expert jeweler on site that can do a lot on the spot. Perfect place to go to for a nice custom gift for a loved one.And no, I don't know them (I'm only a customer) and did not receive any consideration for this review.
Irena Kramer
01.09.2023
Frank's Jewellers
Update: we bought our engagement ring and our wedding bands at Frank's. Every time we went to visit (and we went a lot, both of my rings were custom made), everyone who we spoke with was patient, attentive and kind. Even when we spent a LONG time arguing about the curve of a mobius strip, Bob was so patient and never made us feel silly. They provided great products, customized every ring to our exact vision and were very reasonably priced. And timely. 100% will return in future and purchase all fine jewelry here in the future. Thank you Frank's!
Ashley Stegelmeier
29.08.2023
Frank's Jewellers
I absolutely recommend this place for all of your jewelry repair. We decided to merge my grandmother's and mother's engagement rings to create my engagement ring. Teddi was amazing to work with throughout the design process. The team created a cherished three generational ring. You will love their work.
Emi B
24.07.2023
Frank's Jewellers
I went in to get two hoop earrings repaired and polished expecting it to be a huge sum, but they did it free of charge. Both visits the staff was super helpful and friendly. I took a look at their chains while I was picking up and they looked beautiful as well.
Vicky Hicks
24.07.2023
Frank's Jewellers
For our 25th anniversary, my husband and I planned to update the diamond on my engagement ring, reset my rings in white gold, from yellow, and create a pendant with my engagement diamond. Bob, Devon and crew were wonderful and went above and beyond to create beautiful pieces, within our budget, and we could not be more thrilled with the final product. Thank you so much!
A Baron
20.07.2023
Frank's Jewellers
After exhausting my options in my town of residence and trying another jewelry repair place in Kitchener, I was referred here by a friend's mother. I entrusted my delicate Edwardian-era platinum, white gold and diamond ring to Frank's when a small single-cut diamond was lost from its setting. I could not be happier with the service provided by Frank's. The ring was fixed properly and without significantly impacting the milgrain, my options were explained to me in full, and they did it for a fraction of the price quoted, which was already reasonable to begin with.I highly recommend the Frank's and will henceforth entrust all of my jewelry repairs and resizing to them. It's worth the drive!
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8 King St S, Waterloo, ON N2J 1N8
Frank's Jewellers