FedEx Ship Centre

I just received my medical package in Chatham from a smiling 10 star employee Mike from FedEx Windsor! He gave me my package and my flyers because it was starting to rain. I received excellent service. Great Delivery Professional ! Thanks Mike!

So I was looking on indeed and it turns out they are making vaccinations Mandatory to even work in this facility. So they discriminate against our human civil rights. I wouldn’t recommend this company to anyone! There are so many other good companies that do mail delivery! If I could give this facility no stars I would but I just thought you should know they do discriminate and if places don’t stop, we will rise and protest!

I tried getting a job here a few times over the years but for some reason I was unsuccessful. FedEx was actually my dream job but I ended up finding a delivery job with another big employer that's known worldwide. I was a perfect fit for the job so I don't know why I had so many failed attempts. It makes me wonder why they decide to hire certain people over others. I knew a couple employees and I don't mean to be rude but they're not the brightest and they're definitely not what you would classify as being a good worker.

It’s the worst shipping company I’ve had encountered. Worst experience I’ve had. Very poor costumer service, had to call several times and no one was willing to help. My shipment got lost there and they still made me pay for costumes, I called in and sent several emails but no one bothered to get back to me. Zero responsibility and competence.

The staff are friendly and I'm never there longer than 5, maybe 10 minutes.

It's a one star because they won't let me give none. I have had nothing but issues with Fed-Ex. First is started because a friend was trying to send me a birthday gift. A GIFT!! Which took days to get sorted out on my end because your staff doesn't know how to do their job properly when the packages are being shipped from the U.S. to Canada. Then it ends with me getting a bill for disbursement fee, ancillary fee, HST on the two fees, clearance fees and of course HST. I'm not worried about the $63.81 bill. I am more irritated that I get a bill last week dated February 27th and before anyone even gets a chance to pay said bill I get a letter from a collection agency (3/13) dated March 6th that my February 27th invoice has gone into collections. ARE YOU KIDDING ME?? I had literally just received the invoice and Fed-Ex we already sending it into collections. UNBELIEVABLE. NEVER AGAIN!!! I will be sharing this experience with EVERYONE and telling them to NEVER using Fed-Ex again because this is ridiculous.

Left simple instructions to ring the doorbell and the drivers cannot do that on Friday, and then I called today to get an update and they didn’t follow the instructions that were quite simple. It is so hard to talk to a representative with the automated voice message service.They don’t listen or follow simple instructions. Customer service is mediocre at best.

Very hard to find, but great service overall!

Worst shipping service I have received to date, shipped an envelope on Friday, paid multiple times the shipping cost that I would have paid with Canada Post or any other shipping service in Canada to get an overnight service, package was not delivered or attempted to deliver as per the paid service, and now in order to get a refund for the money I paid for a service they didn't even attempt to provide, I have to jump through hoops and file complaint on line and provide documents and evidence, what evidence do you need?, you have the tracking information to show how you failed to provide the service paid for. I will think very hard before I attempt to use FedEx for any of my shipping needs.

Came to the fedex on Wheeton and the young lady at the counter was so kind! Polite and fast! Definitely will now only ship fedex! KEEP UP THE GREAT SERVICE .Well Done!