Budget Car Rental

Great service, convenient location, and good prices.

I had a fantastic, seamless experience renting a long-term car rental from this location. The staff there are friendly, helpful, and efficient, and went out of their way to ensure I got the car I'd requested. Great prices and customer service - this will be my go-to for my future car rental needs!

Why would I waste time reserving a truck if they are just going to cancel??We reserved a truck a month before our moving date. We opted for Budget because it was a) cheap, b) we had used them for our prior move and had a seamless experience, and c) after checking their multiple Twin Cities locations, this location had availability for our moving dates. This, however, was the opposite. Four days before we were supposed to pick up the truck, we received an email stating that our reservation was cancelled. No explanation, no phone call, just an email. When my roommate called to ask what happened, she spoke in a clearly frustrated, but respectful tone. We both work in customer service. We understand tone. The customer service rep told my roommate that, if she continued to be abusive" she would end the call.Thankfully

They tried to use my credit card number to rip me off my bank stopped them

Last Budget rental at MSP it was an hour wait to get to the counter. I thought it was a fluke and would give Budget a second chance. This time it was exactly 1 hour and 2 minutes wait to get to the counter. All other car rentals were wide open. Never a third time for Budget or Avis!

Dude downstairs was lame. Jasmine upstairs on 10/14/22 around noon, couldn't ask for better service (i had to wait in line another 20 minutes but left completely satisfied). App system was down so had to check in in person. Downstairs was serving nonsense, upstairs way better.

Mohammed was awesome and super helpful! He helped me back my car-trailer in after I unloaded my vehicle because I was having trouble positioning it. Not so good with Trailers lol. But he handled everything like a professional and was friendly, warm, knowledgeable, and welcomed me so kindly into the city with my big moving truck! Thanks Mo!

Budget cancelled my rental right before I was supposed to pick up the truck to move.No reason for cancellation provided and no alternatives offered.Had to look last minute for another provider. At the same time, they have a strict cancellation policy with $75 fine.

When you make a reservation two weeks ahead of time, don’t be surprised when you get a call the night before saying they won’t have any trucks, and don’t know when they will have any available.

I love the prices and the small business discounts. Service was great.