Jamieson Car and Truck Rental

While trying to figure out what is the best option for my Mother In Law, we needed to ensure that we could move her items. I contacted the Woodstock location and the girl who answered the phone was so helpful. She answered any questions that we had ( 3 calls) and when my husband wanted me to measure the dimensions, the gentleman that works there was very polite and helped me measure the interior of the vehicle, when a decision is made on what to do with my Mother in Laws belongings they will be my first call. We will be using this company for all of our rental needs.

I was in a jam when the truck from another rental company didn't show up. Went to Jamieson and walked out 5 minutes later with a clean, new moving truck. I couldn't be happier with the service and equipment I received. It did cost a bit more than other rental companies, but for reasons that became clear afterwards. Thank you!

I Had a really horrible experience with the Kitchener location....please never use this company to rent the car...very ignoring and bad services ....after I was using 407 and was charged 19$ for high way cost they charged me additional/another 25$ as administration fee ...for what ....for 2 min work ?Nobody inform me...hey don't use 407 because we will charge you additional 25$ administration fee ...it's worst service I ever used in my life ...

horrible service. they are behaving the way that we need rental they dont care.

Had a rental over night, with potential pre-existing damage and was charged 350$ for the repair. Horrible service and no accountability. Would never recommend.I would like to add to my initial statement to clarify since there has been a reply to this post :- I agree with the person replying that no fault damage is a difficult thing especially when no paper trail can be found. Saying that an inspection has been performed and that nothing was wrong has no validity. Thus making it a he said she said incident where the company will always attempt to protect themselves.- This vehicle was a loaner as warranty work was being on our Jeep and was expect to be an overnight job. I was not present for the initial signing of paper, I was however present the second time (I returned the rental with defect and on the ride to the dealership was told our car was not ready therefore we needed another rental). Once arrived at the dealership I signed the paperwork for the second rental and no LDW (coverage) was offered. A couple signatures and that was it. So I don't think it is appropriate for you to say it was in your reply when it more than likely was not.- The person doing the inspection made the renter feel rushed as if they had other things to do.- I was not present for the initial rental, however I was the one who noticed the split in the windshield when I went to drive the vehicle in the morning and contacted the company immediately in an effort to resolve the situation in the fastest manner possible.- I drove to the dealership to deal with the situation waited for over half over to speak with someone who could deal with the situation and never heard back so I had to return to work. Was told I would be contacted by telephone soon there after only to not hear anything until having to make two additional phone calls.- We only finally started to get results when the company was told that lawyers would be involved.I feel as though one star is exactly what that type of service deserves. If you wish to contact me to discuss further as you feel that I misrepresented the situation and the facts please let me know

Excellent service

Jamiesons is a great example of what exceptional customer service is. They not only have newer reliable vehicles, they have great prices. I have been renting from them for years, and have always received nothing but the best customer service from all staff members. I highly recommend this business to anyone who is looking for their next rental vehicle whether it be a car or truck. You will not be disappointed.

Had a really horrible experience with the ingersoll Ave location today.... The worst customer service not only from the girl behind the desk but also the owner when I asked toSpeak to him regarding the horrendously unprofessional service that I received.. Next time I'll use enterprise.

I normally do not write reviews but after seeing some of the negative reviews posted and I am not sure what the reviews are talking about. We have rented a small trucks at least 10x from Jamieson and it has always been good service with quite new trucks for reasonable prices.