Value Village

On approx Tues May 23 my son and I dropped off several items at this location. Three days later I realized I accidentally included a wallet with a substantial amount of money in it. I called the store and explained and the associate said she would share with the manager. A couple hours later I decided to go into the store. I spoke to the store Manager Amy. As I was telling my story another associate spoke up and said they have the money! Amy went to bat for me and instead of having to wait 6 weeks for a cheque to be mailed to me, I was able to return to the store the next morning for the cash!What an amazing experience this was. Amy, you not only have the cleanest, well merchandised Value Village in the city but your staff is amazing!! Your associate who discovered the money turned it in and that speaks volume as to the person he/she is.I believe there are more honest and good people in this world than bad and this associate just confirmed what I believe. Thank you Amy and staff for all you do!!

Not the best prices for used merchandise. I cant believe that they don't have changerooms that is crazy. The bathrooms are also locked and you have to ask them to open the door for you. I guess they are worried about people stealing the merchandise they got for free.

They are pricing without knowledge, the price is different from location to location. and The fact we donate for them for free. They don’t deserve the donations. In top of that Attitudes of some staff totally rude.I personally prefer to stick with WINS store. Customer service and attitudes are respectful

The goodSelection. Some pricing is good. (2 stars)The badBook pricing high. Some other pricing too high. (One star off)The ugly (two stars off)Upon checking out today around 1pm a male was going through my two things like I was a criminal. I understand that, as a business,you can check on items when leaving store. For some reason Iam not offended when asked to show receipt at Costco. For some reason though Iam offended when Iam treated like a criminal here and at Walmart. As a consumer I have a choice on where to shop,and this consumer will never set foot in this or any other Value Village again.

Value Village store was well lit and tidy. The surfaces were fully sanitized. This place is great for anyone believing in the power of community, frugality and ecofriendly living. You will find books, kitchen appliances, stationery, clothing, toys, jewelry, all under one roof. Give it a try by donating and also buying.

It's a huge vaule village, lots of good stuff. Have not left empty handed. Also very clean and I am really digging the self checkouts. Really nice when you just have small items or a quick get.

Very clean spot and extremely spaced out. The pricing is still ok as everything seems to be hiking up in prices more. Good selection of items. Definitely found some gems here.

Catherine at checkout was super nice! We had lots of clothes and she was super efficient and accommodating! Great service :) Thank you!!

Good store for newcomers and not only! Thanks to Canadians!