My IT Guy

The team at My IT Guy is very courteous, accommodating, professional and extremely knowledgable. They have been able to deliver a great job for each project. I would recommend My IT Guy (and have) to businesses looking for an integrated, knowledgable tech service and web site development. They are not only able to create new, but able to work with your current systems and web code to enhance what you may already have. They are very good at explaining details to the client without too much technical 'jargon' so you have the appropriate expectations.

Adam and his team have been brilliant in the way they have helped me from securing my data with their remote backup system to untangling complex email problems. I just love working with true experts and I would recommend them for anyones IT needs. As an owner of a Digital Marketing Agency I'm so confident that I recommend them to all my clients as well.Thanks Adam.

There are no words to express how impressed I am with the amount of knowledge and professionalism shown to me by Adam and his team of experts at My IT Guy! Here's why...I know 0% about what makes a computer do what I want it to do. If my computer isn't feeling good - regardless of how big or small the problem is, all I have to do is call Dr. My IT Guy and they'll get it up and running again at 100% efficiency. Don't worry if you have trouble describing the problem you're having when you call them either. One click onto the Remote Help Desk and Adam or any one of his team can remotely check your computer to find the problem and fix it while you watch and will answer any questions you have while they're doing it. This IT doctor will also make house calls! So, now you're wondering how much this kind of service is going to cost you right? No worries! My IT Guy's prices are very reasonable. Adam did more for me than any other IT companies I talked to without charging me an arm and a leg when I was first looking for help - and I know he can help you too! My IT Guy is THE BEST!Chris Dressel

Recently my laptop hard drive was corrupted and all data was unrecoverable which meant buying a new computer. Andrew was fantastic! He did his absolute best to retrieve my lost data which turned out to be impossible. He provided recommendations for a new computer and also set my new one up. Then my router/modem stopped working which created more issues!! Throughout all of this, he worked very hard to fix all of these issues and I am happy to say that everything is working beautifully now....and very fast!! Andrew was knowledgeable, he responded quickly every time and the costs were extremely reasonable taking into account the time spent. Overall, I would highly recommend My IT Guy and we have used their services several times now.

I must tell you how impressed I was with Don a few weeks ago. My work computer got locked out because of some Norton issue and I had a client coming to see me within minutes of this occurring. I immediately called your team and Don responded very quickly. He got my program unlocked and I was able to go on with my client's session.Your guys are the best Adam! Thanks so much for your flexibility and your impeccable customer service. This is what has and will set you apart from the others!

I had a hard drive crash on a brand new (5 month old) $4000 custom built computer with 4 redundant RAID discs that stopped me dead in my tracks (both business and personal PC). It did as directed and saved the data (although with errors) and nothing was lost. However, the recovery of the system was beyond my abilities. MyItGuy was recommended by the company hosting our website. They recovered and repaired everything, after 5 days of effort. The bill was not inconsequential but worth every penny to address/save what was wrong and correctly rebuild the system as it should have been done the first time. Excellent advice and assistance was provided, gaps in our recovery process identified and plugged and off-site backups initiated and maintained so that should disaster ever strike again, we're covered and should be back up in a matter of hours, not days. Adam and his team were professional, conscientious, efficient and effective. Having people like this on hand to assist when needed is indispensable if you care at all about your 1000s of photos, Word documents, business files, and everything else we rely upon our computers for these days. I wouldn't trust the folks at Best Buy, Canada Computers or the like - whose best suggestion was to simply wipe the drive and reinstall everything from scratch, assuming that the data was/had been recoverable in the first place. Adam et al saved me from that horror and in the process, days of added downtime, stress and headaches. Use them. Don't think about it. Just call them and get the work done.

A big thank you to you and Andrew for looking after me (well my computer) yesterday!It is so much better today – for an old girl! Thanks again. Your support does not go unnoticed!"We have been dealing with Adam and his team for 13 years now and they have been a tremendous support to our company. They are always available to help with any crisis

Today was the second time I have used the services of My IT Guy. I was very pleased with the first interaction I had with Mike, who came to my home to sort through some fairly knotty computer problems.Today, Adam and I connected remotely and he spent time sourcing the difficulty and fixing it, all the while keeping me advised of what was going on. He was very low key and direct, commiserated with my frustration, immediately inspired confidence in me that he could help, thoughtfully answered any questions I had, and just generally made me feel at ease with the (mystifying) process of computer repair. His instructions to me were very clear and concise (no computer speak!) which enabled me to contribute to the team effort of getting me back up and running.There are few companies today offering this kind of service who bother to make a personal connection with the client. Because of this, I will be a client of My IT Guy for a very long time. Thank you, Adam, you have made my day!

I run a counselling service with complex technological needs. I am a recent client of My IT Guy and could not be more pleased with both the customer service and the technological help that I received. They were timely in responding to my requests and quite polite. I was able to ask all of my questions and did not feel rushed. They offered and provided solutions that made sense and solved each issue that I was facing. They were proactive in ensuring that my system and all my information was protected, private and secure. In my business this is a priority. Their rate is reasonable for the expertise that they provide. I could not be more satisfied. I highly recommend this service.

“I have relied on My IT Guy for several years now, and refer many colleagues to this efficient and cost-effective service.Adam and his team keep my computer, which is used daily as I am a self-employed writer, purring contentedly!Not at all tech-savvy myself, I so appreciate having a reliable and trustworthy IT guy" available on an email's notice! Adam