RBC Royal Bank

LoL to them !!They don't even know what they are talking about!!Went there to get inquires about opening a business account !but their professional advisor was so lost in himself, he give me some other recommendations which I really don't needed !! I almost spent 600$ on a lawyer !! thanks to them !! Bet they love working there !!

The tellers go above and beyond to assist you. They are a true reflection of what effective team work is all about!

This bank is the most unprofessional in Halifax area, went to make a large deposit one time and they took forever making me recount because they said it wasn’t correct, it was all counted perfectly and wasted an hour of my time.

This branch is the absolute worst ever!!! I have been with this bank for 32 years and moved my mortgage because of their horrible service and now am moving my personal and business accounts as well. I had a meeting April 28th and have left 6 messages for a follow up and have not received one call. The call centre promised me a call today by end of day and of course no call. Choose another bank if you want good service!! Very disappointed.

My favorite branch. Love the tellers, they know their stuff and are super friendly.

they were not nice i was in a line and watch them make a older almost cry

I just want to speak with a person and it’s the hardest thing I’ve done with this bank.

In person the service is excellent. There is a teller there that i consider the best. And the phone service, once i get a teller, is excellent.My issue is business phone machines. First of all one of the options should be to speak with a teller for other" reasons for calling

Haitham Gaafar is very rude and unprofessional.He did not try to help at all. spoke with an attitude.Very disappointing. rbc with no longer be my bank as it is not the first incident I had with rude representative which is unacceptable.

I have never experienced such disrespect in my entire life. The first sign was 7 or 8 years ago. My wife and I went into this bank and met with Grace Ho to start saving to buy a house, got some advice and we went on our way. Eventually we had enough saved to buy our house and after we closed, we applied for a line of credit- we both have excellent credit and were approved on the spot. But because it was the end of the day on Friday, we had to wait until Monday to sign the papers. It took MONTHS. Zero communication and basically had to chase her to do her job. Email after email and voicemail after voicemail we ended up having to go in multiple times and we were just told “I’ll call you tomorrow” and the calls never came. Finally we ended up going to another branch to get our line of credit. Fast forward to July, we decided we wanted to buy a piece of land. We went back to this branch to make an appointment and lo and behold, it ended up being with Grace. We decided to go with it because we figured we had a hard time before because we weren’t taken seriously, being so young. Wrong: here it is October and we are STILL waiting on our homeowners line of credit. Multiple emails and multiple voicemails and spoke to managers and we were promised that we would be able to sign Monday. Still nothing by 4 pm. I went in and was promised she would send to be before she left for the day and here it is. 7 pm and nothing. We will be going in tomorrow and closing all of our accounts and transferring our mortgage. Disgusting service with no care at all for the customer.