Metropolitan Movers Storage and Packing Supplies

I am very happy we used Metropolitan Movers, the services was outstanding. They arrived on-time, were very professional and most importantly they had patiences since we had a lot of stuff. To accommodate our needs they even brought additional track (2 in total) and let us use their storage unit with packing bins. Definitely would recommend them.

I do not recommend booking this company, particularly if you are a woman living alone.This was the worst moving experience I have ever had. My furniture was damaged because it was not packed safely into the truck, the movers made inappropriate comments about my body and appearance, the staff threatened to charge my credit card more money after the manager let them know I was unhappy with the service. I sent an email with photographs to the company to apply for the liability insurance to replace my damaged furniture and still have not heard back from them. When I call I am just left on hold.

I have heard a lot of stories and reviews with other movers that they stop in the middle of delivery and ask for more money or they charge for the hourly rate when they start from their office and take a lot of routes to reach the destination to increase the number of hours.I haven’t booked Metropolitan movers by myself but my cousin did. He got suggestion from Facebook group and he booked.On the day of moving, they came late. (The reason they got delayed because they were coming from different moving location). It’s understandable. They helped us with disassembling the beds and they did really great job. They took 15 mins break after loaded the stuff into the Van which is completely understandable. They unloaded the stuff completely in 1-2 hours. No complaints at all. They charged the amount from when they reached our cousins apartment to unloading the last box. I will for sure try these movers next time and I would recommend for sure.Thanks

AMAZING SERVICE!! We were left hanging by a moving company we hired less than 12 hours before we had to move. Ilya and his team made arrangements for us on a Sunday night during his personal time to have his team to us the following morning.What a team! They work like machines! They even ask if they can take a 5 minute break. They were beyond professional. Not a single scratch on both the home we moved out of and moved into. Was a long day (we had a ton of stuff) and the teams attitude never changed.We would highly recommend Metro Movers. You’d be making a mistake checking out any other company!

They damaged our furniture and floors during the move. Told us they would compensate us for it when they sent their representative. After a month after many follow ups they never compensated us and tried to bully us into taking a $50 compensation take it or leave it. Highly un-recommended based on service and quality of move.

I have very good experience with metropolitan movers they show up on time and very care with my belongings thankyou so much for helping me out definitely recommended to everyone

Booked by telephone. Received an email confirmation. I contacted one week in advance to confirm my move. On moving day, movers arrived 6 1/2 hours late. They were due at my home at 9:00 am and arrived at 3:30 p.m. when I needed to hand my keys to the new owner by 5:00 p.m. Not enough word space here to describe the stress I endured that day. Highly undependable. Use at your own risk.

What an awesome service we got! In the times where we didnt expect even a reply over the phone, Metropolitan Movers guys addressed all of our needs with written quote for packing, storage and moving services.Keep it up Metropolitan team!

We moved from Midtown to North York and used Meteopolitan Movers last December from our 3 bedroom house and we had an amazing experience. Movers were very polite, fast and professional. Booking process was smooth. Would definitely recommend this company to my friends and family.

This was the worst experience I have ever had, and I have moved a lot for work. The movers broke 3 mirrors and a picture frame, and when I finally spoke with a “manager”, he blamed me. He claimed that the movers were “professional” and that I must have packed them broken. I broke them and then packed them! He also literally yelled at me on the phone! My work colleagues heard him across the room. The movers also overcharged me by rounding up the time by 45 minutes, claiming they “missed breaks”, that they didn’t even mention they needed. For the last half hour of the time they were actually moving, I found them sitting in the truck. Once they saw me, they both jumped up and picked up a box. My brother and I counted 5 things they moved in the 30 min before they finished, and added another 45 minutes to it.I sent 5 emails that were ignored, and made 6 phone calls before someone finally called me back. The “Customer Service Manager” named Warren, is still yet to actually email me back. He said it would take 10-14 business days, and it’s been 5+ weeks. Not once did anyone even apologize for the experience. DO NOT HIRE THIS COMPANY!!!!! They will drive extremely slow to waste time, unpack slowly, break your things, ignore your calls and emails unless you want to book something and they want more of your money. They will also blame YOU for any issues and don’t even think about getting an apology.UPDATE - No one has contacted me as it says here.