Gentek Building Products
48 Reviews
- Thursday7:30 AM–4:30 PM
- Friday7:30 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday7:30 AM–4:30 PM
- Tuesday7:30 AM–4:30 PM
- Wednesday7:30 AM–4:30 PM
About the Business
Gentek Building Products - Canada | With over 50 years of exterior building products expertise, Gentek Building Products has earned a reputation for superior products, top notch warranties and impeccable customer service.
Contacts
Website
Call Us
+19055611424
41 Brockley Dr, Hamilton, ON L8E 3C3
Hours
- Thursday7:30 AM–4:30 PM
- Friday7:30 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday7:30 AM–4:30 PM
- Tuesday7:30 AM–4:30 PM
- Wednesday7:30 AM–4:30 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
Recommended Reviews
Mark Hayes
14.10.2023
Gentek Building Products
Once you have an account you are assigned a rep. Would be nice if my rep would return our calls and messages. Service needs help.
Smith
03.10.2023
Gentek Building Products
My partner and I have been doing business with Gentek for over 5 years. My entire home was done w Gentek siding plus the front windows. 2019 we will do the rest of the Windows. Bravo!
Emily Jack
15.09.2023
Gentek Building Products
Horrible customer service.. the girl in the office I talked to was very rude and very unhelpful. Maybe she should find a job that doesn't make her so miserable.
Jake Goulet
05.09.2023
Gentek Building Products
Solid service, Canadian made products and a wide selection of materials.
Andy Malykh
26.08.2023
Gentek Building Products
They said order was ready but in fact they were able to give only half of the order rest will be backordered...
Dave Kowalyk
15.08.2023
Gentek Building Products
I had a pleasant experience with Gentek. I was dealing with Sharon from the warranty department for a window that was manufactured in 2004. Gentek is standing by their product and are replacing the defective unit.
Nick G
08.08.2023
Gentek Building Products
We attempted to get a quote through our contractor’s account and not only did it require 6+ calls but we were passed to various different contacts. We eventually were directed to come to this location to view samples and upon arrival (after a 30 min drive) there was no one there. We called and were directed to knock, which we did. Finally someone came out and redirected us yet again to a different door. When we finally made it to the “correct” location, we were met with impatient and rude customer service- as if we were an inconvenience. They will not be getting our business now or in the future, or that of our contractors. Do better, Gentek!
Diego Lopez
06.08.2023
Gentek Building Products
When we moved into our home, one of the newest windows installed had a broken seal. We noticed a Gentek sticker on it and called to see if they could help repair it. We were told the windows were installed in 2004, and offered to replace the defective window pane for a very small fee to cover the labour.The installer was fast and our windows are all set for another few decades!Everyone we were in touch with was very professional, friendly and helpful.
Matt Ridley
28.07.2023
Gentek Building Products
Terrible customer service, unless you're a contractor I guess.We had our whole house done this summer. The cheap and flimsy dryer vent broke already. Called my contractor. He called them and let me know the part is available and I could go pick it up.When I called to arrange it, I was told I couldn't because We don't deal with the public
Judah Pears
21.07.2023
Gentek Building Products
Liars about timing, they'll say it takes 4-6 weeks to do a window to trap you and then bullcrap you for 3 months, break windows, slow production, worst customer service. Never use this company for windows.
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Map
41 Brockley Dr, Hamilton, ON L8E 3C3
Gentek Building Products