Clôtures Frontenac Inc

Secretary was impolite. Sale representative didn’t answer her phone call nor emails . She offered a meeting which wasn’t respected. Will definitely not try doing business with them .

Not very professional and not very responsive.I was last week, the tell me to go on line for all the questions I have.I try to go on line, the website not working, I can’t sent email, try so many time.Call them again. The receptionist take my number tell me someone will call me back.Now body called me back. I call today Monday June 28, she said again go on line.And she said all salesman are busy.I ask if I can leave my number so someone can call me back, she said no.Very very poor service. I’m extremely unhappy. Not even one star service.

Very good quality fences.. Love it

1 star is for the poor customer service and the way customer is charged on the billing. A good businessman, Mr Gerald Lemay, would use situation like this for an opportunity to improve the company. He would not call the customer to threat to put down their fence.

Fully satisfied with the quality and nice price.

I do not understand the bad reviews I had an issue with an order and they fixed the situation right away . The guy in the yard was polite fast and helpfull and the beautiful women behind the counter were polite and helpful despite the rude customers before me . 100% will return for future bisness..

I don't recommend this company, they offer poor customer service and refused to call you when is time to explain why they are changing the estimate. I got multiple estimates because they kept adding fees and even after they had someone come to measure my project they got the measurements wrong. They didn't take ownership for their mistake instead they told me I had to pay for the free estimate. I tried working things out with them but Jessie or the manager Gabriel wasn't even able to help me in the end they took from my deposit the fee for the guy who came to take the wrong measurement and refused my business. STAY AWAY FROM THIS MONEY HUNGRY COMPANY WHO DOESN'T VALUE YOUR BUSINESS OR CARE ABOUT YOU AS A CLIENT.

Fast and no nonsense pickup and the list was accurate.

They were able to build our fence weeks earlier than originally planned. Impressed with quality and price of the job.

Issue I faced: Contractors had to replace the 2x2 poles by 3x3 poles as the initial set up caused the gates doors to clashed one another as they were too heavy.Pros: Every time I contacted the customer support representative Manon Masson" always took the time to answer questions and concerns quickly and efficiently. Additionally