Multiculturelle Public Library of Laval

Staff is very courteous and helpful ! Nice variety of books in french but also need more variety in english.

nice desk space with charging stations and wifi. Big and clean

Very poor customer service. The lady at the front desk kept talking to her coworker, prolonging the time needed to assist the family that needed to renew their library card. Had to wait 20 mins to do mine.

It was great experience personally

Good, they have a few iMacs,3d printersAnd photo studio

The staff is very friendly, excellent facilities

I really love this library especially when ur going with a school trip I went there today at a school trip so many good books and so much fun she told us they were 30,000 books

During the weekends the table are mostly taken. However during the week you might find few empty tables. If you're looking for a quiet area, I suggest you go on the top floor. The main floor is quite noisy since the left side of that floor is where people are allowed to talk. On the right side it's a bit more quite. The library is quite clean and has books for everyone and anyone.

It has all you need like all other libraries in the cities except no canyon for people who spend their day there. Apart from that it has silent area and low noisy area. Computer lab, kids section and private working rooms.

I like the technology that they installed at this library where everything is automated. Even though it often lacks the human touch the reason I say this is because I have been coming to this library for 30 years and sometimes I had to wait a really long time in a very long line up just to take out one book. Now I come in I get my books, and since they have automated I have never waited in line. Good job Laval!There are two things that I would suggest to the Laval libraries:The first thing I would suggest is to whoever orders the books is that they need to be more careful with their books purchase planning. This is not as important with stand-alone books, but when you read a book series it is very important to get the order of the books correct. So the library needs to order every single book as it is written. I find that at the libraries in Laval they often skip over some books. This doesn't make any sense because then you have to buy the book to be able to read them in order. There are several series where I have been able to read a few books from the library, then I have to purchase books off of Amazon or wherever, and then I can go back to getting them from the library.The second thing I would suggest is that the library needs to order a larger variety of books in English. I have noticed that recently they are doing a much better job of this. However, when I go on to the library website to research what books they have I can see that often they have the specific book that I want to read in French, but they do not yet have it in English. They call this the Multicultural library for a reason.