Heartland International Travel and Tours

I just completed a polar bear tour with this company and was very disappointed. It started off with a two hour delay allegedly because the contracted flight attendant did not show up. This time was not made up to the tour group. There was also considerable time wasted on the tour and very poor communication. I had wanted to go see polar bears for years and feel that this company served our group very poorly. There were bears on the tour that the driver could have stopped and allowed the group to see but he made excuses as to why he couldn’t. In discussion with other tourists it is estimated that we spent approximately one and a half hours on the tundra viewing bears. It was our understanding based on the itinerary that we would have at least four hours viewing bears.

Good local tours. Had nice experience though bears were taking nap when we arrived.

Tour agency

Great local tours. Highly recommend!!!