Best Western Williams Lake Hotel

Really enjoyed our stay here; a great way to cap off our trip around Southern BC! The huge assortment offered at breakfast was a delightful surprise--everything from cereal to muffins to waffles (with optional toppings like chocolate chips and dried fruit!) to eggs, both scrambled and hardboiled. The room was massive and clean, and ours in particular had a beautiful view of the mountains. The AC worked well, and there was even a couch and armchair in the room along with the bed. Plus there were outlets all over the room, especially around the little kitchenette. We were a little worried that we were next to the elevator, but we didn't hear a thing. (Though in fairness, we had the AC on a slightly noisier setting, so that may have drowned some things out.) My husband and I were very pleased and impressed with our stay, and would recommend this Best Western to anyone who needs a hotel in the area.

Always my go-to for staying in Williams Lake. Wonderful clean rooms and always a pleasant stay.Sid, the front desk recptionist, is also always professional, personable, and friendly. Could not recommend more.

First time to Williams Lake and was a little nervous not knowing where to stay. Apparently the Best Western is the best in town. We chose there to stay and they didn’t disappoint. The room was spotless and beds were comfortable. There was a little kitchen as well. We didn’t use it but handy for anyone staying with kids or for more than one night. The room smelled clean when we walked in. Not overpowering at all. Just a nice clean smell. We will be back. The lady at the front counter was very nice. She seems to be very busy. I think she needs some help. Perhaps someone should be hired. Both times we were at the front desk she was on the phone most of the time and trying to help us at the same time. We never saw anyone else at the front desk.

If I could give them zero stars I would. They did not honor our reservation that we made online and cancelled it right at check in time. We asked to speak with a manager and we were told they don’t answer their phones. If you book online be careful you may not have a place to stay.

We were very thankful to have a room on such short notice. The price was fair. Excellent staff and breakfast. Our room could have definitely been cleaner and some better sheets. Also a fan in the bathroom is needed but we would definitely stay again!

It was a pleasure of staying at this Best Western for one night. The place was spotless. The rooms were spacious, clean and very quiet. The bed was very comfortable and frontdesk lady was very nice and helpful.

Pleasantly surprised with this hotel. Kind efficient staff, spotless large rooms and very good breakfast!

We stayed 4 days in a row. The front desk staff were very helpful and friendly. The entry and breakfast nook is first class as the decor and food is exceptional.Our room was very clean and the beds were excellent and they asked if we needed anything daily.It's a bit away from downtown, but there are places to eat within walking distance. Being a bit out of town gave us a feeling of being located more in nature. We'll go back again. Thank you.

Full disclosure: I used the BW app as I’m a long standing rewards member. I disclosed our full party size and our 11 lb. Jack Russell Terrier accompanying us.TRAVELER BEWARE! Traveling with family from Vancouver, B.C. Made reservations while traveling from Prince Rupert and 15 min prior to check in, my wife received a call stating our reservation would not be honored. Had a three bedroom suite reserved and without speaking to me the front desk clerk cancelled our room reservation, with no offering of assistance. As I was 6 minutes away, we drove to the location to speak to the manager, Prabhat Kumar. I was told no assistance could be made, despite the website allowing the reservation and no additional requirements being stated to “verify availability.” I asked to speak to the manager and the male front desk clerk (did not identify himself) stated the manager was not in. I asked if I could speak to them by phone and was told he did not answer calls on the weekend as his business card had the hotel number listed. I asked if the front desk clerk could call the manager, he again stated I could speak to him on Monday.It was Saturday. My family and I were enroute to Vancouver after a scenic road trip of coastal B.C. I asked again if the front desk clerk could assist me as we were tired and ready to rest for the night. The clerk stated, “if I help you, I will be fired.”I recommend all families traveling with pets AVOID this BW location. The staff are not empowered by management to assist and frankly have no compassion for how they treat “valued” customers. I was told corporate made the decision about pets accessing this “pet friendly” hotel. I’ve stayed at countless BW across the globe. I’ve never heard of this. I will be complaining to BW corporate.My advice go to Sandman Hotels & Suites in Williams Lake. They are family friendly, offer the same accommodations with restaurant on site, and had no problem accommodating our small dog for a modest $10 fee. I’ll add Sandman Hotels were much more reasonable in price too.BW Williams Lake you should remember you’re in the hospitality business. How do you continue to thrive by kicking your customers out?

We had the pleasure of staying at this Best Western over the week-end. The place was spotless!! The rooms were spacious, clean and very quiet. The breakfast was varied and the eggs were fabulous. The staff was very friendly and accommodating, especially blonde haired Doreen who was busy filling the empty spots in the continental breakfast (especially the cinnamon buns) while also doing laundry. All with a smile on her face. The staff on the front desk always greeted us and the cleaning staff were awesome too. Will definitely stay here again.