The UPS Store

The shipment was sent back even when inhad informed earlier that I will be collecting the package. There was no cooperation or courtesy shown towards me and I was not given any details on my shipment.I still don't know where my shipment is as the site shows it as delivered and store tells me that they don't have it. Customer support is telling that shipment is getting sent back to the shipper.Would not recommend using UPS

I’ve used their services a few times. Totally impressive!!The guy working there is professional, kind and just all around awesome!!!

This was by far the best customer service experience I've ever had the pleasure of being a part of when it comes to shipping. Surya was incredibly helpful polite and appreciative of my business. I will never go elsewhere and only wish I'd known about him sooner!

I returned an Amazon item with this courier at this branch and the cashier called Surya ensured that this is how they process it and I shouldnt worry abt anything! Now after a month Amazon refuses to return my 300 CAD saying UPS hasnt delivered!What's even more frustrating is that now UPS refuses to take responsibility for this mess! Theu have lost me my money, my time and for sure my business!

I was at UPS Store few day ago to return my package from Lenovo. There were still labels for original shipping to me. I printed my new label for return and bring package and label to store. Surya took care of everything. I was in and 2 minutes. Great service.

EDIT: My mistake UPS Store! I mistakenly left a review for you instead of UPS itself which I have remedied. As my local UPS pickup point you guys have always been great. I'm sure they frustrate you as well. :)______________________________________My last two UPS shipments, during which I was home all day:1. Customer not available for delivery

Even though there are many UPS Stores in Calgary, I always choose the one at 1500 14th Street SW. The reason is simple, Surya Visvanatha. I have been sending boxes and envelopes worldwide, and his service is always the same, excellent. He recommends the best option for each case and always lends a helping piece of advice if he sees my sending a parcel/envelope needs it. No matter if the service is in Canada, Europe or Latin America. It always delivers excellent quality service. Thank you Surya!

Absolutely useless store. Paid >$100 to have a package expedited to Montreal. It sat at the store for a week and didn't move. When it finally did move, the staff at the store had selected the Ground option even though I'd paid for expedited. Staff is incredibly slow. Wasted >2 hours and package ended up having to be returned because of the store's negligence in not shipping it out on time and not selecting the method I'd paid for.

I recently shipped two pairs of sneakers through this UPS store to Stock X (they use UPS for their shipping to verify authenticity). I was basically rushed out the door because I was unable to find the correct packaging for the two sneaker boxes and was told they would be put into bags so that you couldn’t see what was being shipped. I received an email from Stock X today with attached pictures of the damaged shoe boxes that were shipped completely exposed with a label taped to them. Stock X has now charged me a 15% penalty of each shipment because these guys couldn’t do their job! Wondering if they would ship a MacBook bare box or anything else clearly identifying what’s in the box without packaging!? Unreal…. Now the fun starts with a damaged goods claim. Stay clear of this place! I’ll never step foot in there again after this service…

I have been to many UPS stores and I have to say Surya runs a tight ship! Most locations are dirty or cluttered and are not welcoming. Store 36 is clean and well organized. This location is not super close to me but it's worth the time to drive here when I need to ship something with UPS.