CDI College - South Surrey

I highly recommend the student-led registered massage therapy clinic at CDI in South Surrey! The students are professional and kind and it is a great option for people that are looking for affordable RMT treatments. I cannot say enough good things.

Worst decision of my life: My storyOn June 28, 2021, I began studies at CDI College Online through Surrey, British Columbia for their Veterinary Health Care Assistant Program. If all went according to plan, I would have received a diploma in approximately 40 weeks. I would have graduated on April 8, 2022. I dream of working in a veterinary clinic alongside other technicians, assistants and veterinary doctors, however, because of CDI College's inability to provide proper education and support, I am now unable to.I withdrew from my program at CDI College on August 26, 2021 due to no instruction, lack of support from instructors and technical teams, and broken course links and textbooks. CDI College was to provide the education and support and failed to do so. While I was studying, I made it very apparent to CDI that there were technical issues that needed to be fixed and they never were. I called CDI many times and there was no answer. Multiple times I demanded the contact information of a CEO or dean and CDI College refused to give me that information. CDI did not take into consideration how these technical issues were affecting my learning. I could not proceed in the course and therefore the program. I waited nearly two weeks for a new instructor to be hired after the current one suddenly quit. By the time two new instructors and a teacher's assistant were hired, course textbooks and links were still broken, so I made my final decision to withdraw from the program.After that, CDI required that I pay $6,289.19 for the amount that I had completed. I completed 6 out of 28 courses in the program, 89 out of 813 hours, which makes up to be 9.13% of the entire program. This means that, according to the Student Enrollment Agreement, CDI is only entitled to “up to 30%” of the tuition money I had paid. However, according to CDI, I attended 19% of the program which isn't the case. I couldn’t complete that amount due to the issues. I brought my concerns to CDI right away after I signed the withdrawal papers. CDI did not answer my questions.It has now been 1 year and 5 months since I have been trying to acquire the tuition funds that I am owed. CDI also broke their own Dispute Policy. CDI has been extremely unhelpful and ignores me and the questions I present to them. After withdrawing from CDI College and not receiving any sort of help from CDI College itself, I have contacted many other outside parties for help on how to deal with the matter. These parties include Better Business Bureau (CDI College ignored my response), Calgary SLA The British Columbia Ombudsman, British Columbia AEST, CBC Marketplace, and multiple lawyers in the Calgary area.On September 1, 2022, I gained the contact information for CDI College Surrey, British Columbia’s Campus Directors, Rishi Karia and Davendier Dhaliwal. I explained my situation many times and it took them over 2 months to come to a resolution that CDI College could refund me $2195.80. I accepted, and now (as of Feb 2023) CDI is withholding this money.I am extremely hurt, frustrated, angry and sad by CDI College’s wrongdoings. All I wanted was to get an education online through CDI College, receive my diploma and become a veterinary assistant. But now I have a student loan sitting on my shoulders that I have absolutely nothing to show for. Every day I think about how CDI College has done me wrong and how I can receive the tuition money back as I’m entitled to it. As I said, it has been over a year since I have been dealing with this issue and still no resolution. CDI College promised me great education to set me up in life but they are doing the opposite of that. I had paid for the education and CDI College failed to provide it to me.If you are thinking of enrolling in CDI College I recommend you take your time and money elsewhere. I have never been so dissatisfied with a company in my life and that says a lot. CDI College should be shut down. They don’t care about your well-being, or your education—as long as they are getting paid it’s okay right? Wrong. This ends now.

Just got back from my first massage here. I will definitely be coming back. All of the staff are very nice. The massage was excellent and the girl who gave me the massage was friendly, professional, and she made sure I felt really comfortable at all times. 5 stars for her.The only disappointment is that when I booked it says 70 min and that the massage portion of the appointment would be 45 - 55 minutes, so I expected a 45 min massage minimum, but it ended up only being 30 min. Hopefully next time I will get the full length that they quoted because I spent more time doing the paperwork and assessments than I did getting the actual massage. I will definitely give this place another chance because I was told all the paperwork won't be as time consuming after the first visit, and because everything else was awesome.

Had a massage with Spencer from term 3. It was fantastic. I would highly recommend visiting the clinic

The 75min massage includes assessment and stuff. So the massage time is only about 20 min I think. Not bad to try once and find out what’s it about I guess.

Great school if you like to be DISCRIMINATED against the school does not care about its student and only cares about the school reputation. When the incident happened they swept it under the rug by letting me switch programs. The instructor is still employed to my knowledge.Not worth the money nor time do not go here

I would not recommend this school to Anyone! For anything. I went to CDI years ago for a Computer Bussiness Applications Diploma in Abbotsford and had an anmazing experience so when my daughter wanted to take her massage therapy course naturally I recommended CDI Biggest Mistake. Not only Did South Surrey Lose there accrididation which meant my daughter having to take most of her first year out at the Burnaby Campus. They didnt warn or tell any of the students why. To Add insult after Finally getting it back in South surrey My Daughter has been struggling to get any help through the finance department student aid. Iam on a Disability. They Demanded 13000. From her or she was going to be terminated In her second year no warning and no help which is what student aids Job is. !!!! So I now have debt on my line credit . The school is now demanding yet another 6000 without warning . No payment plan No warning of outstanding bedt they just email my daughter randomly telling her she owes 6000 and has to pay it tommorrow . She should be on STUDENT LOANS and needs help . And they are just demanding . $$$$ ....Figure it out !!! They say.Terrible ethics and terrible way to treat students

I booked a massage appointment with Spencer Davies, and after the first one I’ve booked every available slot that he has!

I had my first massage with a student from the RMT program. Joseph gave me the best massage I have ever had in my whole life...I am not kidding. I have paid a lot of money over the years for many massages, at actual RMT clinics, and I have never had such an amazing massage experience. Way to go CDI South Surrey students!!!!!

Beware that this is a diploma mill. Canadian companies do not hire you, as it's not a real school and has a poor reputation. It's why it's mostly international students who pay a fortune and don't know any better.