College Electric Heating & Cooling

We retained College Electric (also doing business as Home Service Plus) to replace a hot water tank, furnace and air conditioner last June. The installation failed a Manitoba Hydro inspection last September. College Electric (Home Service Plus) replaced a hot water tank to remedy that failed inspection in September. In May, the hot water tank installation again failed a Manitoba Hydro inspection.When I informed College Electric of this, I was met with skepticism initially, but after reviewing the file, they admitted that there was a problem worker who did the installation for me who had since been fired and said they'd take care of it. They were supposed to come visit my home today to verify non-compliance and arrange for all non-compliance to be fixed so that Hydro's third inspection would lead to acceptance of the work.However, College Electric failed to show up. When I complained, the representative stated that due to matters beyond her control, they would have to reschedule. When I expressed dissatisfaction, I was given some serious attitude. The deadline for compliance with Manitoba Hydro is fast approaching, and we are no closer to resolution.I just want College Electric / Home Service Plus to just do the job correctly so I can move on with my life and never have to deal with them again.A year later, my hot water tank should not still be awaiting approval from Manitoba Hydro's inspectors. Do Better, College Electric / Home Service Plus.

I got my furnace servicing done in november. Today my furnace was not working and when i called them they sent a technician who had no clue how to fix it. And without fixing they again charged me 139 dollars.I am never using their services ever again. Thoroughly non professional people with no values.

We've been long term customers of College Electric since 1996. Over the years we've had installed new an electric furnace, two central air conditioning systems, air ducting, humidifier units, and over the years as equipment ages, some service calls to support these components. We are very satisfied 100% with their work and people sent to do the job. I recommend them to anyone looking for an electrical contractor.It seems though their service prices are rising since the new ownership. Two years ago it cost $316 to replace two $40 sequencers on the furnace, today it cost $455 to replace two more. That is getting pricey.

Great service. Rick was a very pleasant fellow and very helpful. Showed me how to fix a minor problem that would likely repeat itself. Report on furnace vitals was detailed and appreciated. Never had that kind of feedback in previous years with other furnace companies. Great price too.

Very impressed with this company. Starting with Riley, who came to do the quote for our new hi efficiency furnace, air conditioner and electric water tank. Out of four companies that we received quotes from Riley was able to explain absolutely everything about our options and definitely was very knowledgable. The price could not be beat. Rob, the lead hand and Ely arrived around 9:30 am and Steve and Ryan came later to assist with the job and to ensure that the job was completed before 6 pm. Rob made sure that the furnace and electric water tank were positioned to allow us more room in our furnace room. This was our first hi efficiency furnace so all new lines had to be installed for both the furnace and a/c and we were converting from a gas to an electric water tank so new wiring was necessary as well. All four men were extremely friendly and a pleasure to have in our home. My wife and I would highly recommend this company to anyone.

i had my furnace inspected and was told one of the motors was not working well and would need to be replaced. they actually suggested the whole furnace at first which was only 8 years old. they told me it would cost 1200 dollars to replace the motor, a few months later i called them to do the job and set up an appointment. a few days before i lost my phone and emailed them about this as they would not be able to phone but that i would be home on the day of the appointment all day to wait for them to come. well they did not come on the day of the appointment. i went that evening to get a phone and called them first thing the next morning and asked why they did not come. the woman at first said they did come but i did not answer. BULL! i told i was home all day and no one came. then she said that she tried calling me several times and i told her that i had emailed the office through their website to tell them of the issue. she said they did not get it that there must have been some problem. i was very very mad because i felt lied to. she sent some one right away and he was here a total of 10 min.to install this motor. i really think i was scammed. furnace still makes clunking noise. 1200 dollars for 10min work and a lot of inconvenience to me. i will never use these guys again. they are not trustworthy and are over charging to rip people off.this is an update from my last review. in the last few weeks i have received 2 calls from this office. they now have a person that phones you and tells you it is time for your annual furnace check up. well the motor was supposedly installed not even 6 months ago. how is that annual? i asked the first time to take me off of their call list. i just received another call from them. i called back and again asked to be taken off of their call list. hope this time they listen.

Unable to rate at 0 stars or would have.Service person who came by was awesome. Repair was completed correctly. Customer service & phone interaction was friendly and thorough when booking call out.Fee charged was very heavily marked up, unfairly so.Furnace inducer fan ceased, resulting in furnace failing over night. I had diagnosed the problem and used a call out to confirm. I was not going to be able to wait until the following day to replace it. I was also unsure if I had the necessary tools available or if I would need to turn off my gas line to replace this part.College Electric charged $119 for a call out then $789 part and installation; the part would have cost $230 if I had purchased myself. Over $500 markup as flat rate part and installation charge" is well beyond unacceptable for a repair that took the service person 15 minutes

College Electric is a Sham and run by con artists that like to take advantage of elderly and just about every customer that has the misfortune of calling them. As you can see the reviews of this company are not good and there is a reason for that! We had the AC unit cleaned" last month and had to have another company come in to correct what they DID NOT DO! They charged $100+ to come into my house and do NOTHING! A week after the cleaning

Right from the start was a great experience. Technician who came was very courteous and knowledgeable. Had no heat, he inspected all components in my furnace to made sure there were running at peak performance, found the problem, repaired it and now I got heat, thanks. Will recommend this company!!

Replaced Air Conditioner & Furnace. Excellent, professional service.