Mr. Rooter Plumbing of Maple Ridge

The plumber Igor was young guy and really new his stuff...replaced all the pipes below our double sink and unplugged the drain some thirty feet away all in an hour and a half...great work very happy

The worst experience I ever had with a so called professional contractor.I booked an appointment a week aged for estimate work that has to be done to pull a permit. The situation was discussed in every detail. After 6 days the called and moved the appointment by one hour.At the same day they called and moved it another two hours. By the time he was supposed to show up the company called to let me know that he is not coming at all and that they are not interested to do the job.Very poor of you guys just let me know right away!

Had to do a complete replace of the Hot Water Tank. Mr Rooter was always communicative and responsive when I contacted them. The plumber came in and knew instantly there were some issues, walked me through what was wrong and advised me against other costly replacements I had in mind. Overall the replacement went very smoothly and it was done in under two hours. Would definitely recommend for any plumbing needs.

Someone came by did replacement of two incoming water lines at the washer room sink which was leaking; and also replaced kitchen sink drain U pipe by misdiagnosed the issue. I was charged over three hundred dollars which was expensive I thought.Seven days later the same pipe start leaking.I called the company and Josh was sent here. He caught the problem right away and a set of constrainer was replaced and the issue for sure is fixed. Best of it was free of charge this time. Thank you Josh and he fixed it within 1/2 hours.

Unfortunately they were booked solid and I could not use them. After a horrible experience with the first company I called I had the most wonderful lady answer my call on the 24/7 number her name was Elizabeth. I have to say she was the utmost understanding and tried her best to accommodate our situation she had the absolute best phone manner and sincere understanding to our situation. I would recommend this company and give them praise for their great customer service and in this day and age and for what we pay for they give you the gratitude as a customer before they even service you. Thank you Elizabeth you really went above and beyond tonight.

Josh was professional, knowledgeable, personable, informative & fixed the issue swiftly. He explained the options available, told me what he would try first & had the problem resolved in a very timely manner. It was well worth the money & I made sure I got his business card for any further work.

Josh and crew were very professional and courteous. They performed the required work promptly and effectively. They were very polite and interactive. Information and options was conveyed in easy to understand manner. They were very focused on doing the job right, quick and in a manner that reflects positively on the company.

Mr Rooter replaced all our Poly b pipes with pex. They did a great job, fairly priced and did less wall cuts than other quotes wanted to do. They managed to avoid cutting in our living room which was really appreciated. It made it more difficult for them but didn’t charged more and it is easier for us to repair the walls.Great service and great work! Thanks Josh and the team.

We had our in-house pipes replaced. Everything was handled professionally from the day we scheduled a visit for a quote to our complex until the job was finished. Price was adequate and fair. Recommended.

The Technician - Rob, was very thorough and went the extra mile to address all of my questions. I’m was very impressed with this company and their team.