Scotiabank

The financial advisor Davin Simao neither have customer service skill nor he cares about customer time. I gave up and went with CIBC who are more responsible and values the customer.I approached this branch for Mortgage pre approval, He doesn’t have appointments available which is understandable, so I managed to get one on my lunch break we talked about all and later I had questions on check list been 3months no response to my multiple phone calls and voice mails.Glad I didn’t have to wait and deal with arrogant people at CIBC.

Had a meeting with the branch manager Tom today. I don’t understand some of the bad reviews here? Tom was easy to talk to and down to earth. All the associates I dealt with took the time to answer all my questions and were super nice. I don’t feel like a number at this branch, make an appointment with Tom ( branch manager ) for any of your needs l.

I actually wait for Galina to open up she is a warm, professional exceptional teller. Scotia bank is lucky to have her

I almost never give out negative reviews but this branch is absolutely horrible. Wouldn't verifily a certified cheque when I've never had issues anywhere else. Now my family is out of a vehicle for 5 days as we can't pay for the down deposit on our new one. I will 100% be closing my account. Avoid them at all possible

Called in advance to confirm that the estate cheque could be cashed by the son of the recipient. Arrived, then was told I needed original cheque owner to be present. Original cheque owner arrives, and is told they still cannot cash cheque. Wasted trip that wouldn't be a big deal if it wasn't a pandemic. 2 stars only because front service woman is a professional. Manager should go. Can't help but think if I would help them meet their high cost (scam) mutual fund sales targets they would have cashed it. Oh well! Overall this would be a medium to large yikes of a review.

The teller was amazing. Quick, organized and very helpful. The coworker in the oilers jersey talking about plans for the upcoming company party, completely unprofessional. Could barely hear the teller as the Oilers lady talked so loud and drowned everyone else out in the building.

I honestly have problems at almost every scotiabank but in my years of being with this bank I have never loved one location so much. They are always kind and friendly and empathetic when helping you. They recognize you and know you which means a lot to me. I have had a rough week and after being rudely turned away at a different location I came to this one the lady at the front was helpful and empathetic to my situation and didnt even question me she said that she would love to help which is more then I can say for the other lady at the other location.In other words if your looking for an amazing branch with amazing people I give a high recommendation to them.

Kelly was absolutely amazing to deal with. She went above and beyond to help with my banking needs. She even contacted me after hours to sign paper work that was missed and met with me at the north end!. Highly recommend this branch and Kelly.

Always a remarkable experience. Well served and warm welcome by the staff.

You can’t talk to a single advisor on the phone, leave to the survive as they’re both horrible online and in real life.