Polestar, FIAT, Alfa Romeo, Lotus Service Centre
30 Reviews
- Thursday8 AM–5 PM
- Friday8 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5 PM
- Tuesday8 AM–5 PM
- Wednesday8 AM–5 PM
About the Business
Pure progressive performance | Polestar | Passion and emotion drive us, electricity and innovation drive our cars. We are all in, guiding our industry forward through pure, progressive, performance.
Contacts
Website
Call Us
+16045583980
1270 Frances St, Vancouver, BC V6A 1Z5
Hours
- Thursday8 AM–5 PM
- Friday8 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5 PM
- Tuesday8 AM–5 PM
- Wednesday8 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
- Washroom
Recommended Reviews
Dominic Lam
15.10.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
Reception is friendly. But cannot provide accurate quotes. I would say not bad.
Daniel B
02.10.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
I visited this Service Center twice during a manufacturer recall and was pleasantly surprised by the outstanding customer service. I will definitely consider them next time I need to do a service of my car.
Omar Serry
20.09.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
Luke and his team are amazing. Luke is a great technician and manager at the service centre. He so professional and friendly and gets the car done as if it just got out of the dealership brand new :)
Matthew Vigneux
29.08.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
Very well done by Charles and the team at Gain! Excellent communication, good value (got it completed cheaper than initially estimated), to the timeline (faster than estimated), and overall customer service. This is the best experience I’ve ever had getting a vehicle serviced, I’m glad I brought my Fiat to Gain!!
Pat XFR
15.08.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
New service center for Polestar Vancouver.They have expanded the service center and it is nicely remodeled! Follow the white color and you will find their new 2nd building! Nelson and Allan are very knowledgeable with the new Polestars and their other brands under the GAIN group.
JP Titch
04.08.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
Wonderful experience. Attentive customer service. Clean and comfortable waiting area. Felt welcomed and service was timely.
Alyssa Jones
04.08.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
Would recommend this shop for anyone looking to services their Fiat! Brought my 2013 Fiat here this month.Great customer services. Charles in particular was really great with communicating with me. I never felt pressured into unnecessary work which I sometimes experience when going to a mechanic. The service to the car was professional and thorough. Even cleaned the car after! I will definitely return. Thanks again for your help!
Po Yuen
28.07.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
Nelson and Allan now run their new service center for the Polestars Alfa, Lotus, & Fiat. Amazing facility and amazing staff! They have 2023 P2 as loaners.
Scott Brown
24.07.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
Took my 2023 Polestar here for service, diagnosing and addressing some noises that had developed in the cabin. Despite the noises being transient and temperature dependent, Luke was persistent and motivated to get to the bottom of them. Angie, Charles, and Dencel at the front were always helpful in scheduling my appointment and getting me set up with a loaner. Very pleased with their service.
Serena-Jane Nixon
22.07.2023
Polestar, FIAT, Alfa Romeo, Lotus Service Centre
They were helpful, communicative and generous when it came to a complicated situation with getting a spare FOB key set up.
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Map
1270 Frances St, Vancouver, BC V6A 1Z5
Polestar, FIAT, Alfa Romeo, Lotus Service Centre